Leona Alphonso

Resettlement coach / AFEO lead at ARK Resettlement services (2025-12 – Present)

Supported ex-offenders and high support need individuals with resettlement, housing, benefits and community reintegration.

Worked collaboratively with probation services, local councils, housing providers and external agencies, such as monthly reports for care leavers.
Managed complex caseloads using trauma-informed, non-judgmental and person centered approached.
Maintained accurate records, completed risk assessments and followed safeguarding procedures.
Led a community support initiative for vulnerable and disadvantaged individuals
Managed incoming referrals and maintained detailed case records
Maintained regular communication with councils, housing associations and private landlords.

Opiate recovery coordinator at Change Grow Live (2024-08 – 2025-07)

Managed a caseload of up to 85 clients handling opiate substitute prescriptions alongside delivering 1-1 recovery interventions and support plans.

Worked with high risk and vulnerable individuals, developing knowledge of addiction recovery pathways and long-term impacts of substance misuse.
Applied safeguarding, risk assessment, confidentiality and de-escalation procedures consistently.
Worked in partnership with multi agency professionals to support positive client outcomes.

Assistant Instructor at Brighton and Hove Taekwondo & Arch Combat Academy (2015-09 – 2025)

Planned and covered the classes for multiple instructors, overseeing both children and adults' sessions.

Worked with children with learning difficulties and additional support needs.
Developed behaviour management and communication skills in group settings.
Developed strong leadership, teamwork and interpersonal skills, alongside insight into social development, confidence building and psychological wellbeing.

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