Leona Thompson

I am a motivated, reliable individual with good communication skills. I am experienced in both working independently and as part of a team with the ability to adapt to new environments and learn quickly and effectively. I am committed to working hard, solving problems and maintaining a positive attitude. I am eager to continue developing my skills and knowledge and take on new challenges in a dynamic workplace.

Staff Member at CJ's Funhouse (2023-10 – 2024-05)

During my time at the soft play centre I learned a lot of new things about the job industry by listening to instructions clearly and making sure I was keeping track of everything i had learned. Before getting employed at the soft play centre i did not know much about working as this was my first job. I learned how to operate tills and how to communicate with customers that came in and when they ordered food, drinks or snacks i would make sure they were satisfied with everything.

If a customer had a complaint i would deal with that complaint and talk to my manager about the situation to make sure the issue was resolved.

Shoe Shop Assistant at Clarks Shoes (2024-05 – 2024-09)

During my time at Clark's shoe shop, I learned to greet the customers when they came in and made sure they were aware that i was there to help with all their shoe needs, I also measured children's feet to make sure they had their perfect shoes from first shoes to school shoes. When we got a new delivery i would take them up to the stock rooms and make sure all of the shoes and products where in the correct places to ensure they were easy to find. I also worked on the tills and made sure to mention our shoe care on offer to try and up the sales on shoe care.

Pot Wash/Kitchen Porter at Viva Restaurant (2024-09 – 2024-12)

I worked as a pot wash/kitchen porter when I was at work most of the time I was washing all the pans, cutlery, plates etc and if there wasn't much to do I would peel the potatoes ready for the Sunday lunches, or peel potato skins for the starters. I learned to always listen to my boss to make sure I am doing everything correctly.

Volunteer/Placement for College at Mclntyre Centre

Whilst I was volunteering at the café, I learned essential skills for the hospitality industry. I would take food out to the customers and make sure they were satisfied, when they had finished I would clear the tables making sure they were clean for the next customers. I also helped with stocking the gift shop they have in the café, making sure everything was well presented.

On a few off the shifts I began to learn how to work the coffee machine and how to make various different coffees/teas. I also learned how to use the till and how to take payments correctly.

Order Taker/Kitchen Assistant at Flames Pizzeria&Grill (2025-09 – 2026-05)

Whilst working at the pizza shop, I was mainly in charge off taking phone orders, just eat orders and in store orders where I would greet the customers on the phone politely and print the ticket when I had took the order and got the information needed and when a just eat order came through I'd accept it and give the chefs the ticket. If a customer came in store I would make sure to greet them quickly and respectfully and take their orders when they were ready. I was also in charge off getting things from the freezer or fridges for the chefs to complete orders.

When it was a little quieter I would make pizza boxes off all sizes to make sure they were stocked up ready to go. I would also cut the donner meat when it was ready to be cut and also take pizzas out of the pizza oven when they were done and put them in the correct box and cut them.

Maths – Wolsingham School

English Literature – Wolsingham School

English Language – Wolsingham School

Science – Wolsingham School

Level 2 in Food Tech – Wolsingham School

Level 2 in Computing – Wolsingham School

Level 1 in Childcare – Bishop Auckland College

Level 2 in Health and Social Care – Bishop Auckland College