Lesley Ford

I am a very caring, considerate, compassionate, competent learner and hardworking person. I thrive on being busy and will take on any challenge asked of me to the very best of my ability. I am also very confidential and a great team member in any environment. I feel that with my vast PA/secretarial/Administrative knowledge that I would be able to take on anything that is put before me.

PA/Administrator - NHS PROFESSIONALS (Bank)

(2025-01)

Multiple roles including CAMHS SPA Administrator, PA to Clinical Manager/Lead Community Nurse, Administrator Community Paediatrics, and Human Resources Administrator with responsibilities varying by assignment.

• Inputting relevant information to spreadsheet for MDT
• Taking minutes in MDT daily
• Transferring outcomes of MDT to Carenotes/RIO
• Uploading documents to Carenotes/RIO
• Reception
• Answering telephone calls
• Making telephone calls
• Dealing with public and professionals daily
• Organising meetings via Teams
• Taking minutes via Teams for different meetings
• Organising calendar and emails
• Keeping staff folders up to date
• Organising rota's for community nurses
• Taking calls
• Replying to emails and actioning as appropriate
• Searching and inputting medically approved diagnoses on RIO
• Finding snomed codes for correct diagnoses
• Allocating consultants to patients
• Inputting EHCP's (Education, Health and Care Plan)
• Taking minutes at EHCNA (Education, Health and Care Needs Assessment)
• Completing the EHCP'S once EHCNA meeting has concluded
• Rejecting referrals that consultants have rejected on RIO and sending letters to families, GP, referrer
• Documenting on RIO and excel spreadsheets if patients would like another appointment after a data quality exercise
• Typing of grievances, disciplinaries and investigations
• Formatting letterheads
• Using Olympus, Word and HR NHS templates

Senior Medical Secretary - WORCESTER ACUTE NHS TRUST

(2014-01 - 2025-01)

• Digital typing of referral letters for patients
• Filing
• Arranging new appointments and follow up appointments for patients
• Liaising with hospitals and Consultants for urgent referrals
• Taking minutes at Mortality & Morbidity meetings
• Liaising with district nurses/St Richards Hospice
• Making sure chemotherapy/radiotherapy appointments are made to fit in with the waiting time criteria
• Liaising with patients
• Organising and follow up of laboratory results/scans
• Reception cover
• Using different computer systems including Mosaiq, PAS, Bluespier, KRIS, ICE

Medical Secretary - PEACH RECRUITMENT (covering a variety of specialists)

(2013-01 - 2014-01)

• Digital typing of clinic notes
• Collating data for patients
• Arranging appointments for patients
• Liaising with Consultants/patient and GP surgeries
• Initiating theatre lists and arranging for patients to attend
• Liaising with hospital staff
• Obtaining results

Medical Secretary - BARBOURNE HEALTH CENTRE (formerly Berwyn House Surgery)

(2006-01 - 2013-01)

• Digital (Lexcom) typing of referral letters for patients
• Filing
• Arranging appointments for patients
• Liaising with hospitals and Consultants for urgent referrals
• Gold Standard Framework Co-Ordinator for End of Life/Palliative care
• Taking minutes at Palliative care meetings and liaising with district nurses/St Richards Hospice and Heart Foundation for follow up reviews
• Arranging inpatient admission to hospices
• Summarising of practice notes
• Liaising with patients
• Organising and follow up of laboratory results/scans
• Completing letters/results on Docman
• Reception cover

Medical Secretary - PRIVATE SPINAL CONSULTANT SECRETARY (working freelance)

(2005-01 - 2006-01)

• Digital typing of clinic notes
• Collating data for patients
• Arranging appointments for patients
• Liaising with Consultants/patient and GP surgeries
• Initiating theatre lists and arranging for patients to attend
• Liaising with hospital staff
• Obtaining results

Medical Secretary - ROYAL ORTHOPAEDIC HOSPITAL NHS TRUST

(2004-01 - 2005-01)

• Typing of clinic notes
• Attending clinic with the Consultant
• Arranging appointment for patients
• Arranging theatre lists for Consultants
• Liaising with patients for their imminent operation
• Taking telephone calls from patients/Consultants and GP surgeries
• Obtaining results
• Alerting the correct Consultant/Department to abnormal test results

Personal Assistant to Director of Information, Management Development Advisor, Consultant Obstetrician/Director of Postgraduate Education - FIRST POINT HEALTHCARE (formerly Initial Health Care Temping Agency)

(2000-01 - 2004-01)

• Taking calls
• Keeping diaries
• Minute taking
• Arranging bookings/meetings/venues
• Typing memorandums/letters/minutes
• Audio typing
• Maintaining filing systems
• Maintaining annual leave/sickness forms for department
• Alerting the correct Consultant/department to abnormal test results

Administrative Assistant - ZICAM INTEGRATED SECURITY LIMITED

(1999-01 - 2000-01)

• Typing quotes for companies
• Petty cash
• Invoicing clients
• Chasing payments
• Arranging appointments
• Arranging service calls
• Ordering stock
• Liaising with customers

Team Assistant - WEST MIDLANDS PROBATION SERVICE

(1986-01 - 1997-01)

• Typing pre-sentence reports, letter and memorandums for Senior Probation Officer
• Allocating pre-sentence reports for individual clients
• Updating post and pre court lists on computer
• Liaising with clients over the telephone and in person
• Taking notes in court alongside Senior Probation Officers
• Reception cover
• Covering for Senior Team Assistant when absent

Office Junior/Purchase Order Clerk/Head Cashier/Personal Assistant - SELCO TRADE CENTRE

(1984-01 - 1986-01)

• Ordering of stock for warehouse
• Returning goods
• Typing invoices and credit notes
• Balancing of tills
• Dealing with problems with credit for companies
• Opening accounts for new customers
• Taking notes at meetings for Managing Director
• Taking telephone calls
• Arranging appointments/corporate meetings
• Keeping Managing Directors diary
• Liaising with staff

Secretarial Studies - Pitmans Secretarial College (1983-01 - 1984-01)

Colmers Farm Secondary School (1978-01 - 1983-01)