Lesley Soden

Reception- directing attendees to appropriate rooms (8 in total). Dealing with phone and email enquiries for room hire and sports facilities. Booking equipment and any hospitality required. Creating new customer accounts and invoicing accordingly. Taking card/cash payments.

Booking Secretary and Accounts at KWMCC (Kesgrave War Memorial CommunityCentre) (2006-07 – 2025-03)

• Reception- directing attendees to appropriate rooms (8 in total).
• Dealing with phone and email enquiries for room hire and sports facilities.
• Booking equipment and any hospitality required. Creating new customer accounts and invoicing accordingly. Taking card/cash payments.
• Monthly invoicing for regular weekly/monthly hirers on Midas system.
• Credit control on a weekly basis. Banking when the office manager was absent.
• Meeting with hirers to assist with large multi room bookings and set up. Liaising with staff to ensure room requirements are organised for arrival.

Reception and Accounts at Cloverleaf Press Ltd (2000-04 – 2006-05)

Reception duties and solely responsible for all accounts, wages and VAT returns using Sage.

O level, GCSE in English, Maths, Art, Computer Studies, Social Studies and Physics – Nacton Heath Secondary School