Leysu Mitoglu

Motivated and professional customer service and administration assistant with experience in fast-paced environments including transport, retail, and office operations. Confident communicating with customers, handling bookings, managing schedules, and working under pressure. Organised, reliable, and quick to learn new systems and procedures.

Strong teamwork and problem-solving skills with a positive and approachable attitude. Seeking an opportunity within airport passenger services or customer service roles where I can continue developing my skills and grow professionally.

Company Secretary - Crown Waste Oil Ltd

(2025-01 - 2026-03)

• Managed daily administrative and operational duties
• Handled invoicing, bookkeeping, payroll, P60 and P45 documentation
• Coordinated driver schedules and customer bookings
• Maintained accurate records and regulatory documentation
• Communicated professionally with clients and staff daily

Dispatcher / Administrator - Metro Express Mini Cab

(2024-11 - 2024-12)

• Managed high-volume customer calls and bookings
• Scheduled taxis and dispatched drivers efficiently
• Resolved customer queries in a professional manner
• Assisted with administrative duties and record keeping
• Worked effectively under pressure in a fast-paced environment

Store Assistant - TFC Supermarket, Palmers Green - Palmers Green

(2020 - 2024)

• Delivered excellent customer service daily
• Assisted customers with purchases and queries
• Managed stock organisation and pricing
• Supported store operations and teamwork
• Handled cash and maintained organised work areas