HEALTH AND SAFETY OFFICER - A Star Roofing and Maintenance
(2024-06)
Health and Safety Officer for a family run roofing company
- Performing regular inspections and assessments to identify and evaluate potential on-site hazards
- Inspecting equipment
- Continually monitoring workplace conditions to prevent accidents
- Liaising with colleagues on site to ensure all working practices are being adhered to
- Conducting thorough risk assessments
- Organising health and safety training
- Maintaining record keeping and reporting
- Regular reporting to Company Director on any potential findings
PRISON OFFICER - HMP Erlestoke
(2023-09 - 2024-05)
- Organising and leading prison regime to ensure prisoners are safe throughout their time in prison
- Daily role checks to ensure all prisoners are where they should be at specific times
- The searching of prisoners / communal areas to ensure all contraband is seized and removed from the prison
- Building relationships with prisoners to help them achieve set goals throughout their prison sentence
- This can include personal goals, (ie - to learn how to read / write), or sentence driven goals (ie – alcohol / drug rehabilitation)
- To maintain order throughout the prison
- This can include using authorised, physical Control and Restraint procedures
- To assist any prisoners in severe distress
- This can include physical self-harm, bullying, personal issues outside of the prison and poor mental health
INTERMEDIARY PARTNERSHIP CONSULTANT - Parmenion Capital Partners
(2019-10 - 2021-01)
- Worked in close proximity with our Sales Team to ensure a flow of new business
- First point of contact for all advisers within the South West of England
- Responsible for all Onboarding of new advisers onto the platform
- Weekly platform training
- This would include platform updates to all firms and in depth training to all new firms / individuals
- Full training sessions would usually be in the form of a presentation / questions at the new firms offices
CLIENT SERVICES EXECUTIVE - Novia Financial
(2016-10 - 2019-10)
- First point of contact for all Financial Advisers on platform
- Assisting advisers with all queries regarding our Investments
- Assisting with the legal / compliance side of new adviser set ups
- The training / onboarding of all new adviser Firms / Individuals onto the platform
- Link between each adviser and our Relationship Management Team
CLIENT OPERATIONS TEAM LEADER - Triodos Bank
(2014-06 - 2016-10)
Having rejoined Triodos Bank as a Team Leader my responsibilities included;
- Overseeing our Inbound phones team
- Checking all client applications before sending for final approval
- Creating weekly Key Performance Indicators for Management Team Meetings
- Chairing weekly team meetings to ensure the team were on track
RECRUITMENT CONSULTANT - Hays Recruitment - Bath
(2013-03 - 2014-05)
Being located out of the Bath office, my responsibilities included;
- Sourcing new business through client meetings, webinars and site visits
- Candidate interviews
- Assisting candidates with any queries regarding new job positions
- Reallocating existing candidates to match both client / candidate needs
CLIENT OPERATIONS CO-WORKER - Triodos Bank
(2007-10 - 2013-03)
During my time at Triodos Bank my day to day responsibilities included;
- The opening of all new Personal / Business account applications
- Loan Approvals
- Responding to all client emails
- Inbound / Outbound client phone calls