Liam Otoole

Conducted regular inspections of bingo equipment to maintain optimal functionality and resolve any issues promptly Implemented customer service strategies to address player inquiries and concerns effectively Oversaw the maintenance and functionality of bingo equipment through regular inspections and timely issue resolution

Bingo Floor Host at Buzz Bingo Derby City (2022-07 – Present)

• Conducted regular inspections of bingo equipment to maintain optimal functionality and resolve any issues promptly
• Implemented customer service strategies to address player inquiries and concerns effectively
• Oversaw the maintenance and functionality of bingo equipment through regular inspections and timely issue resolution
• Addressed player inquiries and concerns effectively by implementing customer service strategies
• Coordinated with team members to ensure smooth operations and exceptional gaming experience for players

Nightclub floor support at NG One Nightclub (2021-07 – 2021-10)

• Assisted in maintaining cleanliness and organization on the nightclub floor
• Supported bar staff by restocking supplies and emptying trash receptacles
• Managed crowd flow and assisted in resolving customer inquiries efficiently

BSc in Policing and investigations – University of Derby (2020-09 – 2023-06)