Libby Davies

Enthusiastic and reliable retail professional with over four years of experience in customer-facing roles across retail and hospitality. Experienced in delivering excellent customer service, achieving sales targets, cash handling, stock management, and supporting team operations in fast-paced environments. A confident communicator with a positive attitude, strong teamwork skills, and a commitment to providing an outstanding customer experience.

Sales Assistant at Radley & Co (2025-03 – Present)

• Deliver excellent customer service and create a positive shopping experience.
• Assist customers in selecting products that meet their needs and preferences.
• Consistently work towards achieving daily and store sales targets.
• Operate tills and process cash and card transactions accurately.
• Replenish stock and maintain high visual merchandising standards.

Christmas Temporary Sales Assistant at JD Sports (2024-09 – 2024-12)

• Delivered excellent customer service in a fast-paced retail environment during the busy festive period.
• Assisted customers with product selection, sizing, and purchasing decisions.
• Replenished stock and maintained high standards of store presentation.
• Worked effectively as part of a team to meet store targets and customer service expectations.
• Maintained product displays and ensured the shop floor remained tidy and well-presented.

Customer Assistant at Tesco Extra (2022-04 – 2024-09)

• Provided excellent customer service across multiple departments, including checkouts, customer service desk, pharmacy, stock intake, and replenishment.
• Assisted customers with enquiries and resolved issues efficiently and professionally.
• Processed cash and card transactions accurately while maintaining excellent service standards.
• Trained and supported new colleagues during onboarding.
• Provided Team Leader cover when required, demonstrating leadership and responsibility.
• Maintained store presentation and ensured shelves were fully stocked.

Volunteer at Changes Health and Wellbeing Charity (2026-03 – Present)

• Support children and young people aged 5–16 in wellbeing-focused activities.
• Assist practitioners in delivering mental wellbeing support.
• Develop strong communication, listening, and interpersonal skills.
• Work professionally when handling sensitive situations.

Waitress at Ye Olde Toll House (2021-09 – 2022-04)

• Took customer orders and served food and beverages efficiently.
• Ensured customers received friendly and attentive service.
• Handled customer enquiries and resolved issues professionally.
• Worked effectively within a busy team environment.

Hospitality Waitress at Walsall Football Club (2021-01 – 2021-09)

• Served food and beverages during events and match days.
• Assisted customers with menu enquiries and requests.
• Maintained high standards of customer service in a fast-paced environment.
• Worked efficiently under pressure as part of a team.

BSc (Hons) in Psychology with Counselling

BTEC in Law, Psychology and Criminology – Walsall College

MMP – Birmingham Ormiston Academy (2019-09 – 2021)

GCSEs