Sales Consultant/2IC at Rewardsco Pty Ltd (2025-06 – Present)
Outbound (Hospital cash back, Dotsure, Dis-chem Life)
- Calling cold leads and hot leads offering hospital cash back benefits to Government employees
- Offering Accidental and disability cover, handling objections create needs fact find and close the sale
- Calling client who went on the website offering Dis-chem Life funeral cover paint the picture applying AEOC
- Capturing sale using Connex
Sales consultant at Alllife (2024-09 – 2025-02)
- Calling clients offering a life cover
- Do quotation for clients and close the sales offer high premium
- Capturing clients information on Horizon
- Meet my KPI target pass QA
Sales agent at Talksure (2023-11 – 2024-06)
- Calling all the DSTV client's offering them funeral cover
- Handling objections as per script
- Capturing the sales
- Meet my weekly/monthly target
Customer service/Sales advisor at Huntswood (2021-01 – 2023-10)
- Answering inbound calls and responding to customer emails, following call center scripts when handling different topics
- Identifying customer needs, clarify information, research and providing solutions on alternative
- Seize opportunities to upsell products when they arise
- Build sustainable relationship and engage with customers by taking extra mile
- Keep records of all conversations on our call centre database in a comprehensive way
- Meet personal/team qualitative and quantitative targets
Telesales/Admin at Sir Fruit (2014-09 – 2020-11)
- Answering incoming calls, transfer to relevant ext. taking messages
- Calling restaurants, hotels and coffee shops
- Getting juice orders, Capturing client orders
- Assist walk-in clients
- Printing invoices, emailing customers outstanding balances invoice for payments
- Banking
