Ana Hernandez

Dependable and detail-oriented college student with experience in education, customer service, and maintaining organized and welcoming environments. Skilled in assisting diverse individuals, communicating effectively, managing multiple responsibilities, and working collaboratively. Certified in Microsoft Word and Excel with bilingual English and Spanish communication skills.

Substitute Teacher - Child Care Careers - Austin, TX

(2024-03 - 2024-07)

• Adapted quickly to different classrooms, age groups, schedules, and daily routines while maintaining an organized and welcoming environment.
• Communicated patiently and respectfully with children and staff while providing dependable support.
• Organized learning materials and maintained clean, safe, and orderly spaces.
• Managed multiple responsibilities while remaining attentive to individual student needs and following established procedures.

Counter Help - Panda Express - Edinburg, TX

(2024-11 - 2026-07)

• Provided friendly and efficient customer service by assisting customers, answering questions, processing transactions, and addressing concerns professionally.
• Maintained an organized, clean, and welcoming environment while keeping supplies and work areas orderly.
• Handled transactions accurately while demonstrating strong attention to detail.
• Collaborated with team members and consistently demonstrated reliability, punctuality, and professionalism in a fast-paced environment.

Server/Waiter - Brookdale Senior Living - Austin, TX

(2024-01 - 2024-04)

• Provided professional and attentive service while communicating effectively with residents and staff.
• Managed multiple tasks simultaneously while maintaining accuracy, efficiency, and professionalism.
• Maintained an organized environment by clearing tables, sanitizing surfaces, and restocking supplies.
• Collaborated with kitchen staff to ensure timely and accurate service.

Crew Member - McDonald's - McAllen, TX

(2021-07 - 2023-08)

• Provided friendly customer service in a fast-paced environment while responding to customer needs.
• Accurately operated the cash register and handled customer transactions.
• Maintained clean and organized areas to create a welcoming environment.
• Worked effectively with team members to maintain efficient daily operations.

Undergraduate Studies - University of Texas at Rio Grande Valley (2024-08)

Associates in Interdisciplinary Studies - Interdisciplinary Studies - South Texas College (2020-08 - 2023-06)

Distinguished Level of Achievement - Edinburg North High School (2019-08 - 2023-06)