Apprentice Dog Groomer and Teaching Assistant - Four Paws Groom School - Market Drayton, Shropshire
(2025-06 - 2026-02)
- Maintenance of dog grooming equipment - ensuring equipment is kept clean throughout the day and in between dogs.
- Ensuring the salon, restroom, kitchen, crates, bathing area, and reception are kept to an exceptionally clean standard.
- Learning how to bathe, dry, and style different breeds of dogs, including breed standards.
- Having face-to-face interactions with customers on a daily basis.
- Booking dog grooming appointments, ensuring diaries are kept up to date, and updating dog grooming notes.
- Helping to teach students how to groom a dog, and how to clean dog grooming equipment.
Sales Assistant - Argos - Market Drayton, Shropshire
(2021-08 - 2023-01)
- Supporting customers with purchases and offering advice on products.
- Ensuring displays were organised and appealing to customers.
- Sorting stock on the shop floor.
- Upselling products and services.
- Ensuring cleanliness of the store.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
Sales Assistant - UK Mobility Care - Market Drayton, Shropshire
(2021-03 - 2021-06)
- Supporting customers with purchases, assessing needs and advising on products.
- Stacking products, including floor and window displays.
- Cash and card sales.
- Ensured the whole store was kept to an exceptionally clean standard.
- Managed customer complaints related to product quality, investigating issues, and implementing improvements.
Support Worker - Dimensions UK - Market Drayton, Shropshire
(2019-07 - 2021-01)
Duties included supporting clients with daily tasks such as shopping, personal care, food preparation and cooking, and outings such as social events, and ensured their residency was clean and tidy.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Developed trusting relationships with service users and advocated on their behalf.
- De-escalated violent, aggressive and threatening behaviour.
Customer Service Assistant - Sainsburys - Whitchurch, Shropshire
(2016-12 - 2017-01)
- Ensured that the café floor and tables were kept presentable.
- Assisted in cleaning dishes and operating the dishwasher.
- Serving customers their meals, and ensuring they are happy with their meal.
- Took food orders from customers.
