Lillian Mone

A hardworking, compassionate, and highly organised administrative professional with strong communication and customer service skills. Experienced in secretarial and reception duties, including handling calls, managing records, scheduling appointments, and data entry. Reliable and professional with over 9 years of experience in office administration and front-desk support.

Currently studying level 3 Medical secretary to further develop knowledge and skills in healthcare administration and medical terminology.

Administrative Professional (Present)

• Answered telephone calls and responded to enquiries professionally
• Managed front desk and welcomed visitors
• Scheduled appointments and maintained calendars
• Filed and organised important documents and records
• Performed data entry and maintained accurate office information
• Provide administration support to staff and management
• Delivered excellent customer service to parents, students and visitors

Level 3 in Medical Secretary – Lewis College (2026-09)

Level 2 Diploma in Principle of Business Administration – Learndirect UK (2025-11)

Secretarial course award (2005 – 2007)

Uganda Certificate of Education (2000 – 2004)

Uganda Primary Leaving Examination certificate (1994 – 1999)