Lily Talbot

Dedicated and highly organised Office Supervisor with a proven track record in administrative and clerical operations within the healthcare sector. Adept at streamlining processes, managing staff, and maintaining high levels of efficiency in fast-paced environments. Recognised for exceptional attention to detail, strong communication skills, and a proactive approach to problem-solving.

Committed to delivering excellence in office management and ensuring seamless workflow operations. Seeking an opportunity to apply my expertise in a dynamic organisation.

Office Supervisor - QA Hospital - Pathology - Portsmouth

(2021-05)

• Oversee and coordinate daily administrative operations to ensure maximum efficiency.
• Supervise and mentor clerical staff, providing training and performance guidance.
• Manage schedules, correspondence, and documentation with a focus on accuracy and confidentiality.
• Implement process improvements to enhance productivity and workflow.
• Serve as a key point of contact between departments, ensuring effective communication.

Clerical Officer - QA Hospital - Ear, Nose, and Throat Department - Portsmouth

(2016-05 - 2021-05)

• Provided high-quality administrative support, including patient record management and appointment scheduling.
• Acted as a liaison between medical staff and patients, facilitating smooth communication and service delivery.
• Ensured compliance with healthcare regulations and maintained confidentiality of sensitive information.
• Assisted in the preparation of reports, correspondence, and documentation.

Clerical Officer Apprentice - QA Hospital - Portsmouth

(2012-07 - 2013-07)

• Gained comprehensive training in hospital administration and office management.
• Assisted in data entry, file organization, and general clerical tasks.
• Developed foundational skills in administrative procedures and customer service.

Level 1 & 2 - Hairdressing - Highbury College (2015-09 - 2017-05)

NVQ Level 2 - Business and Administration - Fareport Training (2012-07 - 2013-07)

GCSEs - King Richard School (2007-09 - 2012-05)