Supporter Care & Fundraising Manager - Go Beyond
(2026-01 - 2026-05)
- Led the planning and delivery of the charity's Spring Appeal, including audience segmentation, supporter messaging, print liaison, digital assets, donation landing pages, newsletters and social media activity.
- Wrote and developed supporter communications across multiple channels, including newsletters, fundraising journeys, paid ads and campaign materials, ensuring messaging remained engaging and audience-focused.
- Supported the development of the charity's Summer Appeal and helped shape a new exclusive regular giving club, including supporter journeys and retention communications.
- Worked closely with design, print and digital teams to deliver integrated fundraising campaigns across direct mail and digital channels.
- Recruited and supported the onboarding of two new team members during a period of wider team development.
- Contributed to campaign planning and testing, using audience insight and segmentation to strengthen supporter engagement and improve communications.
Community Fundraiser - Brain Tumour Research
(2023-09 - 2025-12)
- Surpassed the annual income target, generating £404,438 against a goal of £342,875 (FY 2025).
- Delivered the charity's flagship London Walk of Hope, raising £60,000+ (target: £40,000) and welcoming over 250 supporters; additionally supported smaller 'DIY' walks, generating extra additional income.
- Exceeded Charity of the Year goals by securing 8 new partnerships (target: 2), achieving the full-year income target in 3 months, generating £42,408; stewarded partners including Touchstone, Ipsos, Fidelity, Schneider Electric, and British Airways.
- Successfully engaged supporters in a wide variety of 'challenge' events, raising £78,429 vs a £32,500 target.
- Supported the delivery of the charity's 15th Anniversary Gala Dinner, welcoming high-value guests and driving fundraising efforts.
- Expanded the events portfolio with smaller races (Regent's Park & Hyde Park 5Ks) and major half marathons (Battersea Park, Royal Parks), generating £57,068 from runs and £40,396 from walks; London Landmarks, Royal Parks and Hackney Half achieved high demand with oversubscribed places.
- Managed volunteer recruitment and engagement despite staffing challenges; secured corporate volunteers via networking events including London Chamber of Commerce and BNI Connect.
- Built strong supporter engagement, proactively thanking all fundraisers, promoting supporter stories for inclusion in comms, and maintaining long-term relationships (e.g., Related Argent raised £12,000 and committed to further future fundraising).
- Collaborated with Digital, PR, and Creative teams to share fundraising stories, produce content, and maintain an active Community Fundraising Facebook group.
- Represented the charity externally at networking events, building pipelines for future fundraising and volunteer support.
- Identified areas for improvement, and planned strategies to increase engagement and income for the following year.
Events and Community Fundraiser - The Haemophilia Society
(2019-11 - 2023-08)
- Built strong and lasting relationships with members, fundraisers, and volunteers to improve supporter journeys and engagement.
- Increased recruitment of high-value fundraisers via presentations at events, conferences, and local group meetings.
- Organised and delivered a Gala Dinner for the AGM, including auction and raffle.
- Led national and in-house events from inception to completion: marketing, supporter comms, stewardship, materials, and budgeting.
- Developed new fundraising products and go-to-market plans to maximise income and supporter reach.
- Managed and grew the charity's social media presence, increasing engagement by 18%.
- Created new flagship events (both virtual and in-person), managing delivery, recruitment, and marketing.
- Revived the Yorkshire Local Group with a regional campaign, raising £5,000+ and reconnecting the group with the community.
- Launched two new annual virtual fundraising campaigns during lockdown.
- Designed, wrote and delivered winter and summer fundraising appeals, including sourcing case studies and stewardship.
- Oversaw the charity's online shop, designing merchandise and developing it as an income stream.
Fundraiser - The Silver Line
(2019-05 - 2019-08)
- Provided administrative and operational support across each area of the Fundraising Department.
- Acted as the first point of contact for a diverse range of people, including potential donors, service users, corporate prospects and partners, and trustees.
- Managed the Salesforce NPSP database for all areas of the Fundraising Department.
- Provided excellent support at all stages of interaction with the charity.
- Liaised with regional volunteers and organised bucket collections and talks to raise awareness of charity's work across the country.
Special, Corporate and High Value Events Fundraiser (fixed-term contract) - Action for Children
(2018-09 - 2019-05)
- Planned and delivered the most successful special events to date; The Ultimate News Quiz and The Spring Ladies Lunch and Fashion Show, which cumulatively raised £330,000.
- Led Spring Ladies Lunch and The Ultimate News Quiz fundraising, volunteer recruitment, guest communications, sourcing live and silent auction prizes, goody bags items as well as supporting each stage of the process.
- Led Spring Ladies Lunch stall recruitment which generated income for the first time since the event started.
- Led Spring Ladies Lunch wrap-up event, collecting payments and supporting guest communications.
- Managed silent and live auctions for both events including writing auction items copy.
- Supported Byte Night, Action for Children's annual flagship fundraising sleepout event, managing silent auction and prize distribution for all twelve Byte Night events across the UK.
- Managed Corporate Events Team inbox and carried out stewardship calls and supporter communication.
- Assisted with planning and delivering Byte Night Yorkshire event, managing volunteers on the night and leading the registration process.
- Led Byte Night wrap-up and thanking process for all participants and donors as well as collecting auction payments and the distribution of prizes.
- Expanded and worked with Byte Night Midlands 2019 board, planning new fundraising and engagement events.
Social Media and Business Development Officer (contract) - Whirld Ltd.
(2017-01 - 2017-12)
General Manager - HOP Ltd
(2013-01 - 2018-12)
Services Manager - Community Kitchen project Ltd.
(2011-01 - 2012-12)
Sales Consultant - SpletnaPOSTAJA Web Solutions Ltd.
(2011-01 - 2012-12)
Client Contact Manager - Uspeh Marketing Consultancy Ltd.
(2009-01 - 2010-12)
Legal Trainee - Rangus and Šafar Law firm Ltd
(2008-01 - 2009-12)
