Lina Mechail

Warm, customer-focused hospitality professional with hands-on experience in fast-paced food service and childcare settings. Delivered friendly, efficient service—served 90+ meals daily and supported 25 tables per shift—with 99% payment accuracy and strong POS experience. Skilled at maintaining high presentation, cleanliness, and safety standards, taking ownership of tables, and creating welcoming guest experiences.

King's Arms project- kid's united

(2023-10)

• Led activities to boost creativity, imagination, and self-expression for 30 children daily, incorporating feedback from 20+ parents to refine programming.
• Maintained a safe, hygienic, and well-presented environment by disinfecting and arranging the venue in line with UK childcare health, safety, and hygiene regulations.
• Managed food service by preparing, serving, and handling children's meals, ensuring dietary needs and safety standards were met; served 90+ meals daily and tracked dietary restrictions using a digital system (e.g., Famly or Kinderpedia).
• Supervised arrivals and departures, escorting 20+ children safely between the venue and pickup areas and coordinating with parents/guardians.
• Collaborated with and trained a team of 10 volunteers to implement activities and ensure smooth nursery operations and reliable shift coverage.
• Developed activities aligned with EYFS principles that supported children's early years development, confidence, and emotional well-being.

Seasons cafe

(2022-03 - 2022-10)

• Expedited food delivery from kitchen to tables, serving 25 tables per shift while maintaining order accuracy and minimizing customer wait times.
• Maintained dining area cleanliness, presentation, and sanitation, achieving a 95% cleanliness rating based on daily checklists.
• Processed customer payments and issued accurate receipts, maintaining 99% accuracy in payment processing (POS).
• Cultivated customer rapport by addressing inquiries, providing menu recommendations and add-ons, and remembering preferences to enhance the guest experience.
• Facilitated seamless dining for patrons with mobility challenges by ensuring prompt seating and direct access to necessary amenities.
• Coordinated with kitchen staff to communicate order changes and relay customer feedback.
• Streamlined table turnover by bussing and resetting tables quickly and managing waitlists to sustain service flow.

extended diploma - Health and social care

A-levels - Sociology

A-levels - Criminology

BTEC - Construction

GCSEs - English language

GCSEs - English literature

GCSEs - Mathematics

GCSEs - French

GCSEs - Sociology bachelors of science - Psychology