Linda Shepherd

Well-educated, articulate person with a long career history in customer service and administration. Spent the last 13 years working for a 3rd party warehousing and fulfilment company in Lincolnshire. Most recently worked as Goods In/Out Administrator managing calendar bookings for goods in and out of the company, ensuring smooth operations from truck unloading to stock replenishment.

Previously worked as Customer Services Administrator dealing with customer accounts, order processing, and shipment information. Seeking full or part time employment.

Goods In/Out Administrator - BRAY SOLUTIONS - WANSFORD, PE8 6PB

(2024 - 2026-05)

• Controlling bookings calendar for goods in and out
• Dealing with drivers delivering and collecting and liaising with the Goods In team and warehouses to keep the flow in and out running smoothly
• Creating outbound bookings and providing paperwork for pallets shipping out
• Liaising with customers about their shipments and receiving them on to our system

Customer Service Administrator - BRAY SOLUTIONS - WANSFORD, PE8 6PB

(2013-05 - 2024)

• Processing sales and purchase orders and providing shipping estimates to customers
• Dealing with customers problems and queries
• Liaising with other departments such as the warehouses to ensure the customers requirements are met

Administrator - REPROGRAPHIC TECNOLOGY - CINDERFORD

(2007 - 2013-05)

• Processing sales orders, producing proformas and obtaining the relevant export documents
• Dealing with customers queries and problems
• Organising returns and refunds
• Some sales work with existing customers

Administrator - MID SUFFOLK VOLUNTARY ORGANISATIONS FORUM - STOWMARKET

(2003 - 2006)

• Providing advice and information to voluntary organisations, along with practical administrative help for smaller organisations
• Arranging networking events for voluntary groups and statutory bodies
• Producing a monthly newsletter for Forum members and publishing an annual register of voluntary groups in the Mid Suffolk area

Export Administrator - M.A.F.F. - BURY ST EDMUNDS

(2001 - 2003)

• Producing export certification for the movement of live animals and animal products
• Scheduling appointments for Ministry vets
• Manning customer helplines, most notably during swine fever and foot-and-mouth outbreaks