Lindsay Kell

Accounts team manager with extensive experience using the Oracle finance solution. Passionate about improving Controls to minimise risk and streamlining working methods to create efficient processes. Created end user guides and explored system enhancements to boost performance.

Work with a variety of professionals to solve complex queries and provide resolutions within a timely manner whilst supporting the department. Excellent communication skills used to build rapport within the business and external suppliers. Developed training plans for new staff members, giving bespoke training and creating procedures to follow.

Support colleagues to update practices to share amongst the department to ensure knowledge is enhanced. Created an index document to refer to that is updated centrally and shared by the team. Supports team to recover income using various methods and sets up repayment agreements.

Manages the accounts team, reviews workload and prioritises tasks to ensure effective working. Shares knowledge and experience with the team to process transactions in the most effective ways. Develops and supports the team in work as well as personally.

People focused and supportive, balancing those needs with business requirements and continuity. Develops the team to ensure changes are embraced. Supports with legislative requirements and reporting.

Accounts team leader - CLEVELAND POLICE - Thornaby on Tees

(2018-10)

• Support month-end and year-end revenue close processes by efficiently preparing complex reconciliations to ensure timely financial reporting.
• Serve as an independent expert by addressing business queries related to invoicing without supervision.
• Contribute to operational efficiency by participating in complex accounting projects, identifying inefficiencies, and suggesting process improvements within the finance team.
• Strengthening internal controls and reducing financial risks.
• Lead or participate in projects focused on accounts receivable improvements, prepare month-end reporting, and perform additional duties as assigned to support the finance team's goals.
• Developed training plans for new staff members, giving bespoke training and creating procedures to follow.
• Supporting colleagues to update practices to share amongst the department to ensure knowledge is shared.
• Created an index document to refer to that is updated centrally and shared by the team.
• Strong communication skills, with the ability to confidently engage with diverse stakeholders and address complex queries.
• Proficient in Excel, with strong analytical capabilities and attention to detail to ensure accuracy. Skilled in time management and prioritization, with the ability to handle multiple tasks and deadlines efficiently in a fast-paced environment.
• Extensive use and knowledge of the Oracle system with over 15 years of experience.
• Supporting the team to achieve excellent customer service in line with legislative requirements.

Customer Service Support Adviser - NEP - Stokesley

(2013-09 - 2017-04)

• Responsible for system maintenance of a shared system between multiple NHS organisations.
• Attention to detail, working to deadlines and accuracy required to meet end user deadlines and go live dates.
• Supplier set up and system queries in relation to accounts payable and receivable.
• Extensive work with the accounting to reporting team, developing reports and answering accounting to reporting related queries including journal upload errors, helped with report writing and resolving system issues.
• Use of the Oracle system, discoverer, external reporting systems such as OBIEE and Hyperion.

Bachelor's degree - Law - Teesside University

Certificate of higher education - AAT level 3 - Darlington College (2015 - 2016)