Lindsay Rattenbury

Experienced and highly reliable Payroll & Finance Administrator with over 12 years of hands-on experience in finance and payroll, supported by an extensive background in administration, secretarial and office management roles. Proficient in Sage and BrightPay, with the ability to work independently and manage a broad range of financial responsibilities within a busy working environment. Experienced in preparing financial information and reports for company directors and liaising with external accountants.

Organised, numerate and detail-oriented, with a proven ability to work accurately to deadlines and respond effectively to changing priorities.

Payroll & Finance Administrator at SGM Windows Manufacturing Limited (2014-06 – Present)

Responsible for a broad range of payroll, finance and accounts administration duties, including sales ledger, purchase ledger and general accounts within a busy working environment.

• Manage the full weekly payroll process for approximately 104 employees, including 4 company directors, using BrightPay, covering payroll calculations, deductions, pension contributions and PAYE administration.
• Process and arrange PAYE payments and maintain accurate payroll records.
• Manage pension contributions and associated payroll administration.
• Process and post bank payments and direct debits using Sage, ensuring financial transactions are recorded accurately and promptly.
• Reconcile company bank accounts and investigate and resolve discrepancies.
• Reconcile card machine transactions and ensure payments are correctly recorded.
• Prepare debtor and creditor reports for company directors to support financial monitoring and decision-making.
• Process employee expense claims and ensure supporting documentation is accurately recorded.
• Prepare VAT reports for the external accountant and assist with VAT payments and related administration.
• Liaise directly with company directors and the external accountant, providing financial information and support as required.
• Undertake a broad range of day-to-day accounting and finance administration duties, responding to changing priorities and tasks delegated by the directors.
• Work independently and take responsibility for ensuring finance and payroll tasks are completed accurately and within required deadlines.

Legal Secretary / PA at Fragomen LLP (2011-10 – 2014-03)

Continued in a legal secretarial role following the TUPE transfer, providing administrative and secretarial support to Partners and managers. Responsibilities included preparing legal documents and correspondence, managing files and records, liaising with clients, Directors, Attorneys and Patent Offices, preparing invoices, dealing with billing queries and general office administration. TUPE transfer from CMS Cameron McKenna LLP.

Legal Secretary – Trade Marks at CMS Cameron McKenna LLP (2007-10 – 2011-10)

• Prepared letters and complex legal documents.
• Managed correspondence, emails, post and files.
• Liaised with clients, Directors, Attorneys and Patent Offices.
• Completed official forms and maintained departmental records.
• Downloaded specifications and carried out information searches.
• Prepared draft invoices and dealt with billing queries.
• Provided administrative and secretarial support to Partners.

Trade Marks Legal Secretary – Temporary at FJ Cleveland (2007-06 – 2007-10)

Provided administrative and secretarial support within a busy Trade Marks environment, including document preparation, correspondence, file management, telephone communication, official forms, invoicing and billing queries.

Legal Secretary – Temporary at Clark Ricketts (2006-12 – 2007-05)

Provided administrative and secretarial support to two Partners and two Associates within the aviation law department. Worked in a small, busy office environment with responsibility for a varied range of administrative duties.

Secretary – Temporary at BeKham Resourcing Agency (2005-09 – 2006-02)

• Prepared and reformatted CVs and entered candidate information onto the company's database.
• Managed diaries for recruitment consultants.
• Liaised with candidates and clients.
• Requested references and assisted with recruitment administration.
• Advertised vacancies online, through Jobcentres and newspapers.
• Undertook reception and general office duties.

Senior Secretary / Administration Manager at Bote's Building Ltd (2000-11 – 2005-08)

Responsible for administration and financial support across three major contracts for Essex County Council, Springboard Housing Association and Basildon District Council.

• Managed credit control and invoicing.
• Processed end-of-month reports.
• Managed payment runs for direct operatives and subcontractors.
• Chased outstanding payments and cleared invoices for payment.
• Monitored and supported six junior members of staff.
• Worked closely with supervisors and contract managers.
• Managed diary, sickness and holiday records.
• Provided secretarial support to the Area Manager.
• Acted as Administration Manager when required.

Junior Secretary / Senior Administrator at Johnson Controls Ltd (1996 – 2000)

• Handled and resolved customer enquiries and complaints in line with company procedures.
• Conducted outbound calls to establish and maintain customer relationships.
• Prepared invoices and quotations.
• Undertook general day-to-day office administration.

Junior Secretary at JW Building Cleaning Services Ltd (1993 – 1996)

• Prepared invoices and quotations.
• Entered information onto an in-house database.
• Organised post for various internal departments.
• Answered telephone enquiries professionally.
• Provided general administrative and secretarial support.
• Consistently achieved individual performance targets.

GCSEs – St Anselm's De La Salle School (1988 – 1993)