Lisa Ali

I am a motivated and responsible individual with a strong work ethic and a passion for supporting others. With experience in childcare, education, and elderly care settings, I own excellent communication, time management, and organisational skills. I work effectively both independently and as part of a team, consistently meeting deadlines and delivering high-quality service.

Currently pursuing qualifications in Health and Social Care, I am committed to continuous learning and professional development.

Childcare Assistant - Trust in Hands - Canolfan Gorseinon Centre, Swansea

• Assisted staff in managing children’s daily routines, including meals, naps, and playtime.
• Maintained a clean and hygienic environment by cleaning dishes and utensils.
• Supported children’s engagement in reading and creative activities.

Teaching Assistant - Grange Primary School + Whitestone Primary - West Cross, Swansea

• Assisted teachers with lesson preparation and supported pupils with assignments.
• Conducted one-to-one reading sessions with students.
• Helped maintain a clean and organised classroom environment.

Care Support Worker - 1 Health Close Care Home - West Cross, Swansea

• Supported residents with personal care, meals, and mobility assistance.
• Engaged residents in activities to promote well-being and social interaction.
• Liaised with healthcare professionals and families to ensure residents’ needs were met.

Nursing assistant - Singleton and Morriston hospital

• Assisted nurses with daily tasks
• Observed clinic appointments
• Observed surgery

Retail assistant - Marks and Spencer’s - West Cross, Swansea

• Provided friendly, efficient customer service on the shop floor, assisting customers with product enquiries and purchases during the busy Christmas period.
• Replenished stock, maintained visual merchandising standards, and ensured the store was clean, organised, and well presented.
• Operated tills accurately, handled cash and card payments, and supported the team to meet sales and service targets under pressure.

Customer assistant - Tesco express - Fabian Way, Swansea

• Provided friendly and helpful customer service to customers in a busy retail environment.
• Operated tills and processed cash and card payments accurately.
• Replenished shelves and ensured products were well-presented and fully stocked.
• Checked product dates and maintained high standards of store cleanliness and organisation.
• Assisted customers with queries and helped them find products around the store.
• Followed company procedures relating to health and safety, security and customer service.
• Worked effectively as part of a team to complete daily tasks and maintain smooth store operations.
• Managed tasks efficiently during busy periods while maintaining a positive and professional attitude.

Psychology - Swansea University (Singleton Campus) (2026)

Level 2 Health and Social Care (Completed)

• Level 3 Health and Social Care (Completed) - Gower College Swansea (Gorseinon Campus) (2023 - 2026)

Science Double Award: C/D

• Welsh Second Language (Narratives and Descriptive): B/B
• Mathematics: D
• Mathematics – Numeracy: D
• English Literature: C
• English La - Olchfa Comprehensive School (2018 - 2023)