Customer Service - Anglia Pipetools
(2024-08)
- Processing Website Orders through to completion
- Booking and monitoring courier consignments
- Raising Purchase orders
- Building and providing accurate quotes to customers
- Taking and monitoring Customer payments
- Dealing with all customer enquiries
- Receiving all stock deliveries
- Picking and packing Customer orders
- Dealing with all warehouse logistics goods in/out
Passenger Assistant - A2B Contract Cars
(2021-08 - 2024-08)
- Building Trust & rapport with children who are non-verbal
- Communicating issues with Parents & teachers
- Dealing calmly with sudden outbursts, both emotional & physical
- Ensuring children's routines & needs are provided for
- Ensuring all Health & safety policies are followed correctly
Housekeeper/cleaner - First priority Services
(2023-04)
- Clean & maintain communal areas & guest rooms in a retirement complex
- Assisting contactors with any issues
- Building rapport & supporting the residents where required
- Managing my own work schedule to ensure all weekly tasks are completed
Carer for my father-in-Law
(2017-08 - 2021-08)
- Fulfilling all day-to-day needs, with care & empathy
- Multi-tasking & remaining calm, in an often-stressful environment
- Communicating with all local groups & agencies
- Organising Medication & rehabilitation
Shop Manager - West End Dry Cleaners - Saxmundham
(2014-05 - 2017-07)
- Daily cashing up & banking
- Responsible for all aspects of store Housekeeping
- Providing excellent Customer service, face to face and over the phone
- Communicating with other branches & Managers
Passenger Escort - ABC Taxi's - Saxmundham
(2011-03 - 2014-05)
- Treating all clients with empathy & respect
- Ensuring all Health & safety policies were followed correctly
- Building & maintaining relationships with clients
- Ensuring punctuality of a pre-set route
- Collection & return of school children, some with learning difficulties
