Lisa Costello

Highly experienced Advanced Physiotherapy Practitioner with over 33 years of NHS and private practice experience, specialising in musculoskeletal conditions, trauma, and orthopaedics and neuro physio. Recently relocated to Cornwall and seeking employment opportunities in the Truro area. Proven track record in clinical leadership, service development, and strategic healthcare transformation.

Recipient of a Distinguished Service Award for work in an NHS role in recognition of outstanding contribution to patient care and service excellence.

Clinical Coordinator – Advanced Practitioner Service at Hereford and Worcestershire NHS Trust (2014-01 – 2025-01)

• Led countywide Advanced Physiotherapy Practitioner service in clinical leadership capacity alongside my clinical responsibilities and maintaining a regular weekly patient list throughout this role
• Instrumental in delivering MSK transformation programme (2018), developing single point of access
• Developed and implemented Red/Amber flag pathways and emergency spinal pathway
• Piloted and established First Contact Practitioner service (2020)
• Created job planning and templating for advanced service and physiotherapy teams
• Represented service at ICB meetings and strategic planning forums
• Clinical educator for MSK injection modules and advanced practice competencies
• Delivered countywide training on CES/Red flag pathways and clinical triage
• Awarded Distinguished Service Award in recognition of exceptional contribution and long service

Advanced Physiotherapy Practitioner at Hereford and Worcestershire NHS Trust, Princess of Wales Community Hospital (2003-01 – 2014-12)

• Worked alongside Consultants in advanced practice capacity
• Managed complex MSK caseload with advanced diagnostic and treatment responsibilities
• Developed strong collaborative relationships with orthopaedic consultants

Senior Physiotherapist (Band 6) at Hereford and Worcestershire NHS Trust, Princess of Wales Community Hospital (1999-01 – 2003-12)

• Outpatient MSK physiotherapy
• Completed Diploma in Orthopaedic Medicine during this period

Senior Physiotherapist (Senior I) at Sandwell and West Birmingham NHS Trust (1997-01 – 1999-12)

• Urgent MSK Care working in a busy A&E department

Junior & Senior Physiotherapist at Queen Elizabeth Hospital Birmingham (1992-01 – 1997-12)

• Rotational junior physiotherapist developing skills across multiple specialities including respiratory, rheumatology & neurological physiotherapy
• Progressed to Senior II physiotherapist specialising in MSK
• Managed Soft Tissue Injury Clinic
• Sports Injury Clinics
• Hydrotherapy

Self-Employed Physiotherapist at Julie Reynolds Physiotherapy Practice, Droitwich (2024-01 – Present)

• MSK specialist physiotherapy

Clinic Director & Principal Physiotherapist at Altered Images Physiotherapy Ltd (2003-01 – 2024-12)

• Established operated and managed a successful private physiotherapy practice team
• Provided services to self-funding and insured patients (BUPA, Nuffield Health, Vitality, and other major providers)
• Delivered outsourced NHS MSK services through private clinic
• Set up and lead highly regarded and effective Parkinson & Stroke Rehab private physiotherapy practice for patients partnering with the Stroke Association alongside a team of Personal Trainers & Physiotherapy Assistants
• Operated Domiciliary Community based physiotherapy for private and insurance based patients postop MSK & Neuro treatment and rehab

Bank Physiotherapist (part-time) at West Midlands Hospital Group, Stourbridge (Orthopaedic Wards) (2000-01 – 2003-12)

• Surgical and Orthopaedic wards physiotherapy

MSc in Injection Therapy – Coventry University (2015-01 – 2015-12)

Diploma in Orthopaedic Medicine (2003-01 – 2003-12)

Qualification in Acupuncture (1996-01 – 1996-12)

BSc (Hons) in Physiotherapy – University of Wolverhampton (1992-01 – 1992-12)