Lisa Cross

Manage all incoming and outgoing loads via the weighbridge, ensuring accurate and compliant transaction records in line with company and legislative requirements Handle customer and supplier enquiries effectively, resolving issues and communicating any updates to processes relating to incoming or outgoing waste Produce accurate and detailed reports for customers and suppliers, ensuring full legal compliance (including secure destruction, duty of care, and completed documentation)

Weighbridge/Commercial administrator at BioteCH4 Ltd (2021-09 – Present)

• Manage all incoming and outgoing loads via the weighbridge, ensuring accurate and compliant transaction records in line with company and legislative requirements
• Handle customer and supplier enquiries effectively, resolving issues and communicating any updates to processes relating to incoming or outgoing waste
• Produce accurate and detailed reports for customers and suppliers, ensuring full legal compliance (including secure destruction, duty of care, and completed documentation)
• Maintain and update systems including SAP, WR1, Umango and SharePoint, ensuring data accuracy and adherence to company procedures
• Coordinate with Plant Supervisors and Operators to communicate daily routing plans, supporting efficient site operations and strong cross-team collaboration
• Ensure all drivers entering site comply with site standards, including correct PPE; confidently challenge non-compliance and take appropriate action when required
• Collaborate with the Group Administration Manager to identify improvements, streamline processes, reduce duplication, and support automation initiatives
• Adhere to all company policies, procedures, and health & safety requirements at all times
• Support standardisation across sites and systems
• Maintaining consistent standards, processes, and data integrity regardless of site location
• Adapting to changing business needs, including absence cover, peak demand, and operational issues
• Report and support in accidents, incidents and near miss investigations by providing statements and evidence where required
• Ensure accidents, incidents and near miss reporting procedures are understood and implemented
• Follow and adhere to risk assessment controls and PPE requirements
• Adhere to H&S criteria contained within the company SOP's, Risk Assessments, Policies and Procedures, in accordance with the appropriate H&S legislative elements for the role
• Set a personal example with regard to Health & Safety matters, promoting the safety culture through observations, site standards and workplace safety

Senior weighbridge administrator/Lab Technician at Fengrain Ltd (now Frontier Ltd) (2012-06 – 2021-09)

• Weighbridge operator, including public weighs
• First aider
• Oversee first aids post throughout the site, and make appropriate orders as required
• Stock control
• Working within a busy environment
• Being an active team member
• Dealing with suppliers and customers
• Inputting concise data
• Following company policies and procedures to achieve accurate test results
• Managing and training temporary seasonal staff
• Keeping to strict deadlines set by management
• Attended various training courses - Manual handling, Public weighbridge, Food and allergy, and St Johns First Aid
• Use Microsoft Word, Microsoft Excel, Microsoft Outlook daily
• Maintain clean work stations at all times
• Adhere to Health and Safety, make sure that visitors to the site are also aware of H&S
• Looking after customers, ensuring they are safe on site

Site Manager at T Morton (March) Ltd / Heygates (1985-01 – 2012-01)

• Sales ledger
• Purchase ledger
• Stock control
• Oversaw staff annual leave entitlement
• General admin
• Positive rapport with customers
• Kept the site clean and tidy inside and outside
• Managers assistant
• Telehandler certificate achieved
• Pest control
• Speared lorries
• Grainstore operative daily duties
• Testing and lab duties (as Fengrain)

Pitman's RSA Typing – Hereward School (1980 – 1985)

History – Hereward School (1980 – 1985)

English – Hereward School (1980 – 1985)

Biology – Hereward School (1980 – 1985)

Maths – Hereward School (1980 – 1985)

Geography – Hereward School (1980 – 1985)

Needlework – Hereward School (1980 – 1985)

Home Economics – Hereward School (1980 – 1985)

PE – Hereward School (1980 – 1985)