Lisa Dobson

Highly motivated individual looking to progress in a career in Administration.

Clerical Assistant - Lenzie Academy - Glasgow

(2021-01)

I provided clerical support to the Administration department of the office. My duties included:

• Faxing, filing, photocopying, scanning and other general administrative tasks
• Handling all incoming calls and directing them appropriately
• Organising incoming and outgoing mail
• Helping pupils day to day with medical assistance and printing off their time tables, and with exams giving out information to them.
• Front desk for when parents arrive for meetings with teachers checking them into the school taking them to the conference room.

Administrative Assistant - HTA Lifts ltd - Glasgow

(2017-02 - 2021-01)

I provided clerical support to the Administration department of the office. My duties included:

• Faxing, filing, photocopying, scanning and other general administrative tasks
• Handling all incoming calls and directing them appropriately
• Organising incoming and outgoing mail

Receptionist/Administrative Assistant - Sir Robert McAlpine - Glasgow

(2010-01 - 2017-02)

As receptionist for the Glasgow Regional Office, I am the first point of contact for all visitors and callers, including colleagues from other departments/regions, clients and members of the public. I provide administrative to staff and visitors to the office as required.

• Handling all incoming calls and directing them appropriately
• Organising incoming and outgoing mail
• Faxing, filing, photocopying, scanning and other general administrative tasks
• Assisting in the collation of Operation and Maintenance manuals for construction projects across Scotland
• Diary Management
• Making travel arrangements for senior members of staff
• Managing hospitality and catering arrangements for all meetings
• Arranging video conference calls as requested
• Providing administrative support to other departments as required

Filing Clerk - Thompson Solicitors - Glasgow

(2007-02 - 2008-12)

Working as part of a team in a very busy environment, I provided clerical support to the Administration department of the office. My duties included:

• Responsibility for filing legal papers and notes along with personal medical records and other related information both alphabetically and numerically
• Faxing, photocopying and other general administrative tasks
• Handling incoming and outgoing mail
• Assisting other departments as required

Office Junior - Direct Holidays - Glasgow

(2005-08 - 2006-11)

Based within the Administration department in a busy Travel Agents, I provided an excellent level of customer service, both in person and on the telephone.

• Responsible for filing, faxing and other general administrative tasks
• Recording insurance details and all other information required as part of a travel booking using in-house booking systems
• Dealing with customer enquiries regarding their travel arrangements and/or documentation
• Data entry of flight details and other information as required

English - St Andrews Secondary School (2001-08 - 2005-06)