Clerical Assistant - Lenzie Academy - Glasgow
(2021-01)
I provided clerical support to the Administration department of the office. My duties included:
- Faxing, filing, photocopying, scanning and other general administrative tasks
- Handling all incoming calls and directing them appropriately
- Organising incoming and outgoing mail
- Helping pupils day to day with medical assistance and printing off their time tables, and with exams giving out information to them.
- Front desk for when parents arrive for meetings with teachers checking them into the school taking them to the conference room.
Administrative Assistant - HTA Lifts ltd - Glasgow
(2017-02 - 2021-01)
I provided clerical support to the Administration department of the office. My duties included:
- Faxing, filing, photocopying, scanning and other general administrative tasks
- Handling all incoming calls and directing them appropriately
- Organising incoming and outgoing mail
Receptionist/Administrative Assistant - Sir Robert McAlpine - Glasgow
(2010-01 - 2017-02)
As receptionist for the Glasgow Regional Office, I am the first point of contact for all visitors and callers, including colleagues from other departments/regions, clients and members of the public. I provide administrative to staff and visitors to the office as required.
- Handling all incoming calls and directing them appropriately
- Organising incoming and outgoing mail
- Faxing, filing, photocopying, scanning and other general administrative tasks
- Assisting in the collation of Operation and Maintenance manuals for construction projects across Scotland
- Diary Management
- Making travel arrangements for senior members of staff
- Managing hospitality and catering arrangements for all meetings
- Arranging video conference calls as requested
- Providing administrative support to other departments as required
Filing Clerk - Thompson Solicitors - Glasgow
(2007-02 - 2008-12)
Working as part of a team in a very busy environment, I provided clerical support to the Administration department of the office. My duties included:
- Responsibility for filing legal papers and notes along with personal medical records and other related information both alphabetically and numerically
- Faxing, photocopying and other general administrative tasks
- Handling incoming and outgoing mail
- Assisting other departments as required
Office Junior - Direct Holidays - Glasgow
(2005-08 - 2006-11)
Based within the Administration department in a busy Travel Agents, I provided an excellent level of customer service, both in person and on the telephone.
- Responsible for filing, faxing and other general administrative tasks
- Recording insurance details and all other information required as part of a travel booking using in-house booking systems
- Dealing with customer enquiries regarding their travel arrangements and/or documentation
- Data entry of flight details and other information as required
