Lisa Munt

Recently trained phlebotomist seeking an opportunity to begin and develop a career within a clinical or healthcare environment. Qualified in phlebotomy, advanced phlebotomy, cannulation, intravenous (IV) procedures and nutrition through Training PRP. Practical blood-draw experience has helped develop confidence, technique and patient-facing skills.

Brings 20 years of experience as an Office Manager, along with five years of experience working at the Post Office and three years with Interserve. Offers strong transferable skills in organisation, communication, customer service, confidentiality and working responsibly with members of the public. Friendly, calm and approachable, with a particular interest in providing a reassuring experience for patients who may feel nervous or apprehensive about having blood taken.

Keen to continue developing practical clinical experience within a professional healthcare setting.

Office Manager - Secured Openings Ltd

(2007-03)

Responsible for the day-to-day organisation and administration of a busy office environment. The role developed strong communication, organisation and interpersonal skills that are directly transferable to working with patients in a healthcare environment.

• Managing administrative and organisational tasks
• Communicating professionally with customers, suppliers and colleagues
• Coordinating appointments and work schedules
• Maintaining accurate records and documentation
• Handling confidential and sensitive information
• Prioritising competing tasks and working independently
• Using Microsoft Office and Excel
• Using Xero and ServiceM8
• Providing a professional and approachable point of contact for customers

Post Office Counter Assistant - Post Office

(1999-09 - 2007-03)

• Provided friendly and professional customer service
• Handled customer enquiries and transactions accurately
• Maintained confidentiality and professionalism
• Worked carefully and efficiently in a public-facing environment
• Developed strong communication and organisational skills

GCSE - Abbey Wood School