Lisa Odeniyi

I am analytical, organized and detail-oriented, with expertise and experience in the full spectrum of organising processes, procedures and planning, whilst measuring performance in various roles, ranging from the housing sector to accountancy firms. I am a collaborative team player with an ownership mentality, demonstrating capability of achieving personal assignments, in unison with the overall team and organisations objectives. I have a track record of delivering high quality strategic solutions, to resolve challenges which propel business efficiency, whilst promoting customer satisfaction, business growth and value.

I have experience working as a financial accounts manager, pension administration, and in the construction and property management sectors, where all roles were highly focused on interactive, interdependent and interrelated activities to attain desires future state. I have demonstrated within those roles a continuous commitment to progression, focused on affective communication, that generate trust and build great relationships. I constantly strive to know what is relevant and relatable within my working environment, sector and team dynamics.

I am competent in identifying the needs and wants of stakeholders and focused on activities that plan, organise, coordinate and create value around those discoveries.

Property Financial Service Officer at Stonewater (Mount Green) Housing (2025-08 – Present)

• Monitoring and evaluating performance of work delivered within specified time frame for all work orders raised. Focusing on quality controls and customer satisfaction, whilst cutting down on resource waste and monitoring contractor's productivity.
• Responsible for prioritising urgency on repair works raised through purchase orders PO to swiftly ensure emergency are attended, listing detailed key components of all work tasks required.
• Helping contractors and operative engineers streamline their planned daily operations. Using interactive dashboards to monitor progression and identify delays or rework necessary.
• Dealing with invoices and quotations, raising follow on works, using breakdown cost included by contractors and allocate coding to plan and raise works.
• Dealing with complaints, application of organisations corporate governance, policies and processes, so all complaints are deal with systematically ensure we can supply detailed records of subject matter to ombudsman if escalated.
• Resolving conflicts or concerns customer may have, whilst making inquiries or raising additional orders, producing frequent status updates to internal and external stakeholder.
• Carrying out daily, weekly and monthly audit of orders raised and making comparisons to invoices, variations and quotation to measure performance.
• Sourcing completion evidence as supporting documentation, requested by relevant departments.

Delivery Co-Ordinator (Contract) at D&I Driver Hire LTD (2024-07 – 2025-08)

DNI provides the best transportation to fulfil collection and delivery. I committed to successfully completing individual assignments. As a team we worked together to make collaborative efforts to ensure we all arrived at schedule time at each location, implementing the most effective communication and always ready and willing to assist if an assignment had to be refined on short notice due to resource availability or other unforeseen circumstances.

I took the time to understand the unique needs and preferences of all customers and took a personalized approach, offering guidance, advice, focused on creating a positive and rewarding experience.

Bookings Consultant Specialist (Contract) at Altrix Booking Agency (2023-11 – 2024-07)

• Working with management to define expected outcomes, issues and responses
• Booking confirmation, managing shifts for HCAs, RGN and specialty nurses.
• Liaising directly with NHS Trusts and hospitals across the UK.
• Identifying and enforcing prevention measures established to minimize shift cancellations.
• Responsible for compliance, training, and onboarding checks, DSB's and ensuring NCM registrations were up to date

Accounts Manager at Modpods International (2023-06 – 2023-11)

Relocation period

• Management of all accounts payable, raising purchase orders, assisting with payroll/timesheet approval for employees and subcontractors.
• Ensuring information recorded was accurate using Sage 50 reconciliation.
• Processing expenses claims for all subcontractors.
• Reconciliation of PAYE & CIS Liability, CIS Returns

Accounts Management at Belfor Property Restoration and Insurance (2023-01 – 2023-06)

Contract

• Providing information to claimant to support decisions regarding insurance claims
• Arranging assessment of damage by sub-contractor for water, fire, and other types of damage
• Monitoring and managing equipment outsourced to complete investigative works carried out by engineers to gather claim evidence and organise repairs, replacement, installation.
• Verifying work completed by subcontractors, confirming contactors time sheets

Finance Administrator at BCA Logistics (2022-10 – 2023-01)

Contract

• Sage 50 Accounts
• Processing Expenses Claims
• VAT Returns – Submission
• Matching of Purchase Orders against Purchase Invoices
• Raising Any Discrepancies with Procurement Team

Accounts Assistant at Excel Pensions / DPC Accounts (2021-05 – 2022-01)

Relocation period. Working in a mid-sized public accounting firm to provide professional pension management services for business clients.

• Provide full range of services, including income tax preparation, preparation of financial statements, general ledger accounting and bank reconciliation.
• Portfolio management for SSAS Pension investments, overseeing asset acquisitions
• Dealing with pension transfers and online bank transfer payments for all SASS accounts, asset acquisition, asset sales, managing rental properties (commercial).
• Assisted with payroll and Pensions service management.
• Assisted with bill payments, records organization and preparation, and other office duties to support financial and accounting operations.

Administrative & Clerical NHS Staff (Band 3) at Stoke Hospital - Endoscopy Department (2020-10 – 2021-05)

Contract

• Booking appointments within Endoscopy department
• Giving preparation instructions to patient before procedure, confirming pre-assessments
• Checking patient medication, Booking Covid-Test at the hospital
• Using NHS booking system (I-portal/Medway) and Outlook calendar

Out of Hours NHS 111 Call Coordinator at East Village NHS (2016-03 – 2017-09)

• Answering all incoming calls, e-mails from NHS dental emergency service (111)
• Booking emergency appointment using SOE
• First point of contact on arrival

Dental Nurse at Various companies in and around London (2006 – 2017)

Bachelor's degree in accounting & finance – Staffordshire University (2017 – 2020)

NVQ in Dental Nursing (2008)