Lisa Slade
Dual Fuel Revenue Protection officer 3 phase and medium pressure experience
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About
A versatile and extremely hard-working Business Professional with valuable work experience and an absolute passion for leading organisations. A creative and innovative professional, possessing outstanding interpersonal skills, who is adept at building and maintaining key relationships, who effectively demonstrates leadership when required. Proactive and self-motivated, with a strong determination to succeed.
Both a team player and an independent thinker, with strong analytical, problem-solving ability, together with excellent communication skills that have been demonstrated in previous roles. Now seeking a challenging role where expertise, experience, and strategic focus will bring immediate value and on-going worth.
Experience
Field debt Dual fuel technician / Warrant Officer / Health & Safety Officer at Eon Energy (2016-09 – Present)
Field debt recovery operations focusing on client engagement, revenue protection, and health and safety implementation.
- Visit clients commercial and Residential premises to re-engage communications around outstanding debt
- Discuss payment options, confirming all relevant meter details on site
- Revenue Protection investigating instances of non-payment and theft of energy
- Action Warrants of entry under scheduled 2B of Gas Act 1986 or schedule 6 of the Electricity Act 1989 Warrants, to either disconnect or fit Pre-Payment Meters
- Working closely with Dog Handlers and Locksmiths Shutter specialists and the Police
- Work efficiently and professionally within the policies, procedures, aims, objectives, and philosophy of the company
- Implementation of the H & S strategy focusing on safety behaviours and attitudes at all levels within the company
- Liaise with Senior management to address any H & S concerns within the business
- Attending H & S meetings with senior management
- Installing Smart Meters and Key Meters into customers properties
- Calibrate and maintain all equipment required to carry out my role safely
- Work as an individual or as part of a team
- Liaised with the wider business to implement improvements
- Pay attention to detail for audit trail
Dual Fuel Apprentice / Engineer at Eon Energy (2016-01 – Present)
Completed a 15-month apprenticeship as a dual fuel engineer with achievement recognition.
- Completed and passed an Apprenticeship as a dual fuel engineer over 15 months
- Work Safely fitting Gas & Electric meters within customers properties & Businesses
- Special Achievement Award at a presentation ceremony program within Eon
- Represented Eon at the house of commons in London after receiving an award for my portfolio that I submitted for my apprenticeship program
- Maintain and demonstrate professional attitude when having face to face contact with customers/clients or 3rd party companies
- Being responsible for providing training, to relevant parties within the work force and keeping accurate data
Senior Manager / Auditor at Showcase Cinemas
Senior management and internal audit role overseeing cinema operations and financial compliance.
- Senior manager, overseeing all staff members and managers within the Cinema
- Daily paperwork, staff Rotas for each department
- Scheduled meetings with 1-2-1 covering learning and development of staff members
- In-house auditor within the Cinema who Reviewed and verify the accuracy of financial records, ensuring that the company comply with the tax Law and writing full reports
- Carrying out KPIs on Sales Growth Rate, Net Profit Margins, Performance Indicators
- Keeping confidential records for head office
Assistant Manager at J D Weatherspoon's
Shift manager supporting daily pub operations and staff management.
- As a shift manager, I would be responsible for supporting the pub manager in the day-to-day running of the pub
- Your number-one priority will be making sure that our customers leave happy and want to return
- Training and supporting the team, dealing with office administration, managing cash, controlling stock, and receiving deliveries, among many other duties
Deputy Store Manager at Lidl
Deputy store management with focus on health and safety compliance and team leadership.
- Monitor and comply with legal and company health and safety laws, standards, and guidelines to meet store KPIs
- Independent management for the store in the absence of the Store Manager
- Lead and motivate your team, in accordance with our Leadership & Company Principles
- Total customer focus and excellent communication skills to provide your colleagues with feedback to help develop themselves and the store
- Experience monitoring, managing, and improving key performance indicator
Education
GCSE in English Language & Literature, Mathematics, IT Computer Studies, Science, Photography & Graphic Art
NVQ in Food and Hygiene
Level 2 Diploma in Electrical Installations (Buildings and Structures)
Level 2 Diploma in Electrical Installations (Buildings and Structures)
Level 3 Award in Requirements for electrical installations BS7671: 2008 (2015) 17th Edition (2024-10-25)
Level 3 in In-service Inspection and Testing Electrical Equipment (PAT)
Level 3 in Management Requirements for the maintenance of Electrical Equipment
Level 2 in Health and Safety in Building Services Engineering
Level 2 in Installation of wiring systems and enclosures
