Accounts Assistant - Mercedes Benz - Hedin Automotive
(2025-09)
- Process invoices daily, ensuring accuracy and timely reconciliation of statements for payment.
- Manage invoice processing for SBI warranty payments.
- Prepare and maintain Excel spreadsheets to support payment runs.
- Liaise with colleagues and customers to resolve purchase order queries and discrepancies.
- Process BACS payments efficiently and in line with company procedures.
- Monitor shared inboxes for the purchase ledger and accounts department, distributing and responding to emails as appropriate.
- Gather documents for settlements to be processed and paid
Pastoral Support Administrator - Hall Mead Secondary School
(2023-04 - 2025-09)
- Oversee attendance for 1,069 students, ensuring accurate records and proactive follow-ups.
- Generate and manage daily late lists, enforcing punctuality through detentions and behaviour tracking.
- Support students dealing with behavioural challenges and emotional difficulties.
- Collaborate on safeguarding measures to ensure student well-being.
Receptionist - Hall Mead Secondary School
(2018-01 - 2023-04)
- Managed front-desk operations with professionalism, handling enquiries from students, staff, and parents.
- Coordinated first aid response, training sessions, and maintained up-to-date health & safety records.
- Procured and managed school supplies, ensuring seamless operations.
- Handled high volumes of emails, phone calls, and administrative tasks with efficiency.
Student Services Administrator - Ardleigh Green College
(2016-02 - 2016-07)
- Processed and verified free college meal applications, maintaining compliance.
- Managed confidential student records with discretion and accuracy.
- Provided front-line student support, resolving queries and ensuring smooth operations.
Receptionist - South Essex College
(2015-06 - 2015-07)
- Delivered exceptional front-of-house service, directing calls and assisting visitors.
- Administered student ID processes and processed payments for fees and trips.
Credit Control Supervisor - Neopost Finance Ltd
(2003-02 - 2006-02)
- Led a team of five, optimising debt collection and payment processing.
- Negotiated conflict resolution strategies, securing positive outcomes for clients and the business.
- Maintained accurate financial records, invoicing, and reconciliations.
- Fostered strong relationships with internal and external stakeholders to resolve account issues.
Sales & Credit Control Supervisor & Personal Assistant - Dagenham Motors Ltd
(1997-05 - 2003-01)
- Significantly reduced outstanding debts and enhanced cash flow management across multiple branches.
- Analysed and reconciled financial reports with precision.
- Managed purchase and nominal ledgers, ensuring compliance with financial regulations.
- Provided executive-level PA support, including strategic diary management and travel coordination.
- Handled confidential documents with discretion and efficiency.
- Led legal proceedings for debt recovery, resolving complex financial disputes effectively.
Administration Assistant & Personal Assistant - Toyriffic Toys Ltd
(1995-03 - 1997-05)
- Managed international shipping documentation and order processing.
- Managed bookkeeping, petty cash, and financial administration.
- Scheduled executive meetings, arranged travel, and maintained business calendars.
- Provided executive support, drafting reports and correspondence to streamline operations.
Receptionist/Admin Clerk - Jackson-Rudd & Associates Ltd
(1990-01 - 1995-02)
- Managed high-volume phone enquiries, correspondence, and proofread documents.
