Lishel Pinto
Business Analytics student
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About
A motivated and detail-oriented Business Analytics student seeking an opportunity in an esteemed firm's analytics department. My goal is to apply my academic knowledge and technical skills in data analysis, problem-solving, and business strategy, while continuously developing my professional expertise. I am eager to contribute to innovative projects and collaborate with cross-functional teams to drive informed decision-making.
Experience
Care ASSISTANT - agincare - London
(2025-04)
- Delivered high-quality personal care with dignity and respect, supporting clients with daily living activities such as bathing, dressing, and mobility.
- Built strong, trusting relationships with service users and their families through compassionate and person-centred care.
- Accurately documented care provided and reported any changes in health or behaviour to senior staff or healthcare professionals.
- Supported clients' independence by assisting with meal preparation, medication reminders, and household tasks.
- Maintained strict adherence to safeguarding, infection control, and health & safety standards at all times
Front House Assistant - MURGER HAN - City of London
(2024-02 - 2025-01)
- Delivered high-quality customer service, increasing customer satisfaction ratings by 20%
- Streamlined front-house operations, reducing average customer wait time by 15%
- Managed customer inquiries efficiently, resolving 95% of issues within first contact
- Collaborated with team members to implement new service strategies, improving operational processes
Education
Master of Business Administration - Business Analytics - University of East London, Docklands Campus (2023-09 - 2024-09)
Bachelor of Commerce - St. Agnes College (Autonomous) (2019-06 - 2022-03)
