Lishel Pinto

A motivated and detail-oriented Business Analytics student seeking an opportunity in an esteemed firm's analytics department. My goal is to apply my academic knowledge and technical skills in data analysis, problem-solving, and business strategy, while continuously developing my professional expertise. I am eager to contribute to innovative projects and collaborate with cross-functional teams to drive informed decision-making.

Care ASSISTANT - agincare - London

(2025-04)

• Delivered high-quality personal care with dignity and respect, supporting clients with daily living activities such as bathing, dressing, and mobility.
• Built strong, trusting relationships with service users and their families through compassionate and person-centred care.
• Accurately documented care provided and reported any changes in health or behaviour to senior staff or healthcare professionals.
• Supported clients' independence by assisting with meal preparation, medication reminders, and household tasks.
• Maintained strict adherence to safeguarding, infection control, and health & safety standards at all times

Front House Assistant - MURGER HAN - City of London

(2024-02 - 2025-01)

• Delivered high-quality customer service, increasing customer satisfaction ratings by 20%
• Streamlined front-house operations, reducing average customer wait time by 15%
• Managed customer inquiries efficiently, resolving 95% of issues within first contact
• Collaborated with team members to implement new service strategies, improving operational processes

Master of Business Administration - Business Analytics - University of East London, Docklands Campus (2023-09 - 2024-09)

Bachelor of Commerce - St. Agnes College (Autonomous) (2019-06 - 2022-03)