Liz Stanley

Experienced customer service and accounts administrator with a strong background in order processing, sales and purchase ledger, invoice reconciliation and supplier account administration. Confident communicating with customers, suppliers and colleagues by telephone, email and chat. Known for accuracy, organisation, a professional telephone manner and the ability to learn new systems quickly.

Customer Service Specialist - Cabling Science - Crewkerne

(2018-09)

• Process customer orders and respond to enquiries by email, live chat and telephone.
• Complete daily administration and maintain accurate company website information.

Purchase Ledger Clerk - Spectrum Electrical - Yeovil

(2018-04 - 2018-09)

• Processed supplier invoices and credits, checking prices, quantities and delivery documentation.
• Reconciled supplier statements and maintained organised email and document records.

Accounts Administrator - Symonds Forecourts Ltd - Yeovil

(2010-12 - 2018-03)

• Prepared cash-sheet data in Excel for five sites and entered invoices and journals in Sage 200.
• Matched invoices to delivery notes, reconciled statements and resolved supplier and site queries.

Customer Services & Business Development - Toolstream - Yeovil

(2010-01 - 2010-12)

• Handled telephone enquiries and orders, including processing card payments.
• Made outbound calls to open new customer accounts and worked towards monthly targets.

Sales Ledger Administrator - T & A Symonds Ltd - Yeovil

(1989-07 - 2009-01)

• Processed invoices, orders, credits, statements and direct-debit remittances; reconciled cash and cheque payments.
• Supported sales and purchase ledger, reception, telephone enquiries, cash-and-carry customers and returns.

GCSEs - English Language, English Literature, Mathematics, Biology, History, French and Art - Yeovil College

Huish Episcopi Secondary School