Lois Butcher

Empathetic and reliable professional with over eight years of experience in customer-facing, supervisory and administrative roles. Skilled in building trust, listening to individual needs, maintaining confidentiality and providing person-centred support. Strong communication, organisation and problem-solving abilities with a genuine passion for helping others. Seeking a Support Worker opportunity where transferable skills can be used to promote independence, wellbeing and positive outcomes.

Brand Ambassador at Bare Minerals (2022-09 – Present)

Built positive relationships with customers of all ages, listened carefully to individual concerns and provided tailored support and advice. Maintained appointments and records while delivering a high standard of customer care.

Supervisor at Kurt Geiger (2018-11 – 2022-05)

Supervised daily operations, supported team members, managed administration and payroll tasks, maintained accurate records and resolved customer concerns.

Supervisor at Kiko Milano (2017-11 – 2018-07)

Led and supported a small team, trained colleagues, delivered excellent customer service and maintained operational standards.

Admin Assistant / Receptionist at Secure Shutters (2016-04 – 2017-10)

Managed enquiries, maintained documentation, liaised with customers and suppliers, and provided professional administrative support.

Diploma in Hair & Media Make-Up – London College of Beauty Therapy (2014 – 2015)

GCSEs in Mathematics and English Language – Hathaway School, Grays