Lola Noone - jones

I am a motivated, reliable and people-focused individual with experience in customer service, hospitality and care environments. I communicate clearly, stay calm under pressure and approach every task with patience and professionalism. Through raising my son and supporting my family, I've developed strong organisation skills, resilience and the ability to manage multiple responsibilities at once.

I enjoy helping others, solving problems and creating a positive experience for the people around me. I learn quickly, adapt well to new routines and take pride in doing things properly. I'm now looking for a role where I can grow my confidence, build new skills and contribute to a supportive team.

Customer Service / Cinema Staff at Vue Cinemas

• Assisted customers with enquiries, tickets and general support
• Maintained a clean, safe and welcoming environment
• Worked effectively in a fast-paced setting with high footfall
• Followed procedures and upheld company standards

Hospitality - Glass Collector at Local Pub

• Collected glasses during busy shifts, ensuring bar and customer areas remained clean and safe
• Worked efficiently in a fast-paced environment
• Communicated politely with customers and supported bar staff when needed
• Built strong teamwork, reliability and customer-service skills

Care Home - Work Experience at Residential Care Setting

• Supported staff with daily tasks such as serving meals, tidying communal areas and assisting residents
• Developed confidence, communication skills and a caring, patient approach
• Learned safeguarding basics and professional behaviour in a care environment

Level 3 Health & Social Care in Health & Social Care

GCSEs

Level 2 Maths qualification in Maths