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Lorraine Sheppard

Lorraine Sheppard

Catering Assistant

Talent
Caerleon, NewportMember since September 16, 2023
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About

Currently working at St. Joseph’s hospital in the catering department, undertaking all aspects of café work – serving customers and staff. Having previously run my own business and worked in the service industry for over 40 years, I am well versed and confident working with members of the public of all ages.

Both my existing and previous careers have equipped me with excellent communicational and organisational skills which I feel are essential to the workplace and maintaining efficient services to the customer. Working on a 1-1 basis with customers daily, I take pride in my ability to make people feel welcome and at ease. I adhere to strict confidentiality at all times.

I am a very well organised, punctual person and I am confident in my ability to work independently as an individual although I have experience and enjoy working within a team also.

Experience

Having previously run my own business and worked in the service industry for over 40 years, I am well versed and confident working with members of the public of all ages. Both my existing and previous careers have equipped me with excellent communicational and organisational skills which I feel are essential to the workplace and maintaining efficient services to the customer. Working on a 1-1 basis with customers daily, I take pride in my ability to make people feel welcome and at ease.

I adhere to strict confidentiality at all times. I am a very well organised, punctual person and I am confident in my ability to work independently as an individual although I have experience and enjoy working within a team also.

Education

  • Catering assistant at St. Joseph’s Hospital
  • Level 2 in Food Safety and Hygiene
  • Knowledge of COSHH and dealing with allergens
  • Food handling skills
  • Salon Owner at Cheveux Elegant 
  • Gaining a Certificate of Education at University of Wales
  • Teaching experience at Coleg Gwent Pontypool
  • Providing student support at Coleg Gwent Pontypool
  • OCN level 2 qualification in Supporting Students with Learning Difficulties and Disabilities
  • Hairdressing tutor and assessor at ACT training

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