Lou Haywood

I am a hard worker and enjoy being part of a team as well as working independently. I am extremely accurate with figures and can input data highly efficiently. I am also a good timekeeper and highly organised. I have an excellent working knowledge of SAGE accounting, SUN accounts systems MRPeasy and have used SAP system, I am also confident with excel, word and pivot tables. I am a quick learner and enjoy learning new tasks. I give a 120% to any job I do and take pride in my work.

Finance and Administration Assistant - Avonwood Developments Ltd

(2024-05 - 2026-06)

This is a small company with only 20 Members of staff. My role within the company is to ensure that the main Admin email inbox is monitored and actioned, answering the phone and processing sales orders that have been passed through from the sales department. For almost 8 months I worked alone without any support in the accounts role due to Manager leaving and no replacement had been found and kept the accounts up to date.

• Monitor and action main Admin email inbox
• Answer the phone and process sales orders from sales department
• Deal with stationary supplies
• Invoice customers and match suppliers invoices
• Input invoices into SAGE
• Check and input all credit card transactions from managers and sales staff
• Input expenses from staff
• Check bank accounts for payments made and received
• Allocate payments in SAGE
• Assist within the logistics department despatching and booking goods in
• Worked alone for 8 months in accounts role without support

Customer Service Assistant - Connetika Limited

(2021-03 - 2024-04)

This is a small company with only 10 Members of staff, Connetika specialise in fluid connection components which are used for some medical machines. My role within the company is to ensure that the main Sales email inbox is monitored and actioned, answering the phone and processing orders.

• Monitor and action main Sales email inbox
• Answer the phone and process orders
• Deal with purchasing of any product required
• Maintain vendor records and ensure up to date information
• Create samples to go into inventory for customers
• Use MRPeasy software
• Book stock in and out to customers
• Pick for production
• Inspect product that has been manufactured in production

Finance Assistant - East Boro Housing Trust

(2019-12 - 2021-03)

This is a small finance department with only 7 Members of staff. Within the office, I work in the sales ledger department and look after 5 clients ISF (Individual support fund) accounts. I also reconcile the main account for the Finance Manager so that she has only to use the spreadsheet in order to complete her role.

• Ensure accounts are reconciled daily and up to date
• Help with other sales ledger duties such as sending invoices
• Work on Active H system to manage client address information
• Input rent, service charge or support amounts to each relevant account daily
• Use SAGE 50 (up to October 2021)
• Work on Sun Accounts (from October 2021)
• Reconcile main account for Finance Manager

Accounts Assistant - EPTA Cold service

(2019-03 - 2019-08)

This is only a 6 month temporary position.

• Validate invoices ready to process for payment on SAP system
• Do weekly expenses for engineers
• Check receipts and put on excel spreadsheets
• Pass expenses to another department to process and pay
• Solve invoice queries by telephone or email

Housewife and Mum

(2018-08 - 2019-03)

Office Manager - Freund (UK)

(2017-02 - 2018-08)

This is a small company with only 5 Members of staff that sell Abattoir equipment and supplies.

• Ensure the office runs smoothly and all jobs are dealt with
• Liaise with Company Director weekly
• Manage staff holidays and working hours
• Answer telephones and emails with orders and queries on a daily basis
• Use SAGE 50 on a daily basis processing orders
• Send orders out and invoice customers
• Do purchase orders on SAGE for suppliers in GBP and in Euros

Accounts Assistant - A & A King

(2013-09 - 2017-02)

This is a small family owned business in the Construction industry, along with a sister company in the Renewables sector. Primarily my role is within the Accounts department.

• Responsible for the payroll of 33 people split across the two companies
• Detailed analysis of staff timesheets and allocating their time to the specific job
• Manage job costs and input all invoices into SAGE accounting
• Oversee a comprehensive filing system
• Developed good working relationship with suppliers
• Resolve invoice disputes on a regular basis
• Manage staff holidays
• Answer telephones and direct calls with queries appropriately
• Support the management in any daily tasks that may arise

GCSE - Bucklers Mead Community School