Louis Hall

Proactive and adaptable professional with a proven track record across technical support, healthcare, plumbing, and catering roles. Successfully delivered IT support and training for financial institutions, ensuring smooth operations and rapid issue resolution. Assisted in patient care within high-pressure hospital environments, contributing to efficient workflows and positive patient experiences.

Supported skilled trades and kitchen teams, helping complete projects and maintain service standards. Known for strong communication, problem-solving, and organisational skills, with the ability to thrive in fast-paced, customer-focused settings.

Onsite Engineer - Apogee Corporation - London

(2024-01)

Contracted to Investec and Rathbones Bank. Delivering comprehensive technical support and training to onsite staff within the company, ensuring smooth operations and user confidence. Collaborating effectively with remote teams to resolve issues promptly and maintain system reliability.

Conducting routine inspections, maintenance, and compliance checks to uphold safety standards and company protocols. Also manage inventory of spare parts and tools, documented service reports accurately, and assisted with system upgrades and software installations. Providing responsive support for emergency service calls, mobile devices, and ServiceNow queries.

Skilled in software installation, updates, and delivering basic IT training and guidance to end users.

• Maintaining stocks
• Helping users with setups

Plumbers' assistant - Crosby Associates

(2022-09 - 2024-01)

Helped plumbers with day-to-day jobs like installing, repairing, and keeping systems running smoothly. Took care of tools, materials, and pitched in on problem-solving when things got tricky. Learned practical skills and picked up great transferable ones—like staying organised, managing time, and working well under pressure. Built strong people skills by working closely with the team and chatting with customers, making sure everything went smoothly on-site.

Health Care Assistant - Outpatients Department - BHRUT - NHS

(2020-11 - 2022-09)

Provided hands-on support to patients in a busy hospital environment, assisting with daily care needs and ensuring comfort and dignity at all times. Worked closely with nurses and doctors to monitor patient wellbeing, maintain accurate records, and respond quickly to urgent situations. Developed strong communication and empathy skills through regular interaction with patients and families, while building transferable abilities such as teamwork, time management, and adaptability in a fast-paced, high-pressure setting.

• Assisting and assessing patients before they see a doctor
• Assist doctor with minor operations
• Assisting patients to where they need to go afterwards
• How to take blood pressure properly and monitoring it
• How to take care of patients properly
• Assisting patients to where they need to go

Health Care Assistant – A & E - BHRUT - NHS

(2019-01 - 2020-11)

Provided hands-on support to patients in a busy hospital environment, assisting with daily care needs and ensuring comfort and dignity at all times. Worked closely with nurses and doctors to monitor patient wellbeing, maintain accurate records, and respond quickly to urgent situations. Developed strong communication and empathy skills through regular interaction with patients and families, while building transferable abilities such as teamwork, time management, and adaptability in a fast-paced, high-pressure setting.

Porter - Sodexo

(2017-09 - 2019-01)

Experienced in safe patient handling and hospital transfers, including moving patients between trolleys, beds, and wards. Skilled in manoeuvring equipment such as beds and wheelchairs, and maintaining accurate, confidential patient notes.

Cook Assistant - Tapestry - Upminster Golf Club

(2016-03 - 2017-06)

Supported kitchen operations by assisting chefs with ingredient preparation, managing food orders, and ensuring smooth service during busy periods. Handled opening and closing duties, stock checks, and supply orders while maintaining a clean, organised workspace in line with food hygiene standards. Developed strong transferable skills including organisation, teamwork, communication, and the ability to work effectively under pressure.

• Knowledge of food safety & hygiene standards
• Teamwork & communication
• Time management
• Basic equipment operation

Kitchen Assistant - Tapestry - Upminster Golf Club

(2014-07 - 2016-03)

Supported kitchen operations by assisting chefs with ingredient preparation, managing food orders, and ensuring smooth service during busy periods. Handled opening and closing duties, stock checks, and supply orders while maintaining a clean, organised workspace in line with food hygiene standards. Developed strong transferable skills including organisation, teamwork, communication, and the ability to work effectively under pressure.

Hospitality and Catering Apprentice - Tapestry - Upminster Golf Club

(2013-09 - 2014-06)

Supported kitchen operations by assisting chefs with ingredient preparation, managing food orders, and ensuring smooth service during busy periods. Handled opening and closing duties, stock checks, and supply orders while maintaining a clean, organised workspace in line with food hygiene standards. Developed strong transferable skills including organisation, teamwork, communication, and the ability to work effectively under pressure.

Havering College (2012-09 - 2015-06)

Emerson park school (2007-09 - 2012-07)