Sales executive - Homeshield Scotland - Aberdeen
(2025-02)
- Conduct consultations with clients to evaluate solar energy and heat pump requirements and provide tailored package recommendations.
- Guide clients through home energy Scotland grant scheme.
- Present clear and persuasive solar and heat pump product proposals, highlighting features, benefits, and competitive pricing.
- Spearhead contract negotiations to ensure profitability while maintaining high standards of customer satisfaction and adherence to company policies.
- Collaborate with installation teams to ensure seamless project delivery and conduct post-installation follow-ups to promptly resolve client issues.
Sales executive - Solarfast - Aberdeen
(2024-01 - 2025-02)
- Conduct consultations with clients to understand their requirements, preferences, and budget constraints for Solar packages.
- Exceeding KPI targets - 1 in 3 conversion.
- Utilize open solar software to create customized solutions.
- Present design proposals to clients, effectively communicating product features, benefits, and pricing options.
- Provide accurate quotations and negotiate contracts, ensuring profitability while meeting customer expectations.
- Conduct post-installation follow-ups to ensure customer satisfaction and address any issues promptly.
Sales Designer - Wren Kitchens - Aberdeen
(2018-03 - 2021-09)
- Collaborated with UK's largest kitchen supply company, consistently ranking among top sales personnel nationwide.
- Generated new sales leads and appointments through web brochures, telephone, and email outreach.
- Delivered exceptional customer service experience to in-store customers, facilitating transition from design to delivery.
- Input plans into CAD system from architect drawings accurately and meticulously.
- Developed innovative 3D designs tailored to customer requirements.
- Surpassed Wren monthly and quarterly sales targets and KPIs consistently.
- Oversaw project from lead stage to installation and aftercare, guaranteeing reliable and consistent customer service experience throughout.
- Exhibited extensive knowledge of products from a technical standpoint.
Recruitment Consultant - Vital Resources Limited - Aberdeen
(2016-12 - 2018-02)
- Assessed job seekers through structured interviews to determine suitability.
- Initiated cold calling campaigns to attract new customers.
- Applied market insights and referrals to enhance headhunting strategies.
- Enhanced expertise in local jobs market and industries, complemented by strong interpersonal abilities.
- Assessed candidates via interviews and connected them to optimal current vacancies based on personal profiles and employment backgrounds.
- Conducted cold calls to businesses in person and over the phone to secure new client opportunities.
- Nurtured and upheld superior working partnerships with employers.
- Established a comprehensive database of potential agency staff to support client demands.
- Assessed specialised job requirements for headhunting initiatives.
- Facilitated discussions on agency fees with clients in line with market trends to increase returns for employer.
- Directed team activities while manager was on annual leave or unwell.
Assistant Manager / Technical sales coordinator - International Tubular Services - Aberdeen
(2007-01 - 2016-11)
- Oversaw sales generation, crafted designs for downhole components, and coordinated workshop activities.
- Aids Machine Shop Manager by planning and arranging repair and production timelines.
- Directs machine shop functions on behalf of manager, ensuring smooth daily operation and guiding a team of ten as needed.
- Provides fabrication and restoration costs.
- Directs entire order process from quotation acceptance through to successful fulfilment.
- Enhances and develops a loyal customer base by consistently delivering competitive prices alongside outstanding customer service.
- Secures compliance with required conversion rates and confirms that each sale generates an acceptable profit margin.
- Constructs FASTCAD drawing proposals tailored to precise customer specifications.
Sales team leader - Universal Energy
(2003-01 - 2006-11)
Accounts department - Thames Water - Swindon
(2002-02 - 2002-12)
Technical internet support - British Telecom - Thurso
(2000-11 - 2001-12)
