Louisa Flanagan

Compassionate and organised individual with experience supporting people in healthcare, home care, and children's services settings. Skilled in communicating with a wide range of people, managing responsibilities in busy environments, and delivering high standards of care and customer service. Confident working independently and as part of a team, with strong organisational, administrative, and interpersonal skills.

Keen to develop a career within healthcare administration and diagnostic imaging, with a particular interest in patient support, appointment coordination, and ensuring smooth patient pathways.

Carer - Home Instead - Various Areas

(2024-05)

• Support multiple clients daily with personal care, companionship, and household tasks.
• Build positive and professional relationships with clients and families through compassionate communication.
• Manage schedules independently and ensure tasks are completed efficiently and accurately.
• Maintain clear records and communicate effectively with colleagues and healthcare professionals.
• Adapt quickly to different client needs while maintaining dignity and person-centred care.
• Supported individuals living with dementia and those receiving end of life care.

Health Care Assistant Placement - Macclesfield Hospital - Cheshire

(2023-10 - 2024-04)

• Assisted patients with personal care and supported staff within a busy hospital environment.
• Worked alongside healthcare professionals to support smooth day-to-day ward operations.
• Developed confidence communicating with patients from a variety of backgrounds and with different needs.
• Demonstrated professionalism, teamwork, and the ability to remain calm under pressure.
• Gained understanding of patient confidentiality, healthcare procedures, and safe working practices.

Children's Play Worker - Just Kidding Holmes Chapel Limited - Cheshire

(2019-03 - 2024-05)

• Delivered engaging activities while ensuring a safe, organised, and welcoming environment.
• Managed multiple responsibilities efficiently in a busy customer-facing setting.
• Developed strong communication and teamwork skills through daily interaction with children, parents, and colleagues.
• Demonstrated reliability, patience, and adaptability in a fast-paced environment.

T-Level - Health - Macclesfield College (2023-10 - 2024-04)