Louise Herron

A reliable and hard-working individual with strong experience in retail and customer service, alongside training in childcare and development. Thrives in fast-paced environments and consistently delivers friendly, efficient service. Demonstrates excellent teamwork, organisation, and communication skills. Passionate about supporting customers and working positively with children in structured and safe environments.

Full-Time Parent - Self-Employed

(2022-01)

• Managed a busy household, balancing multiple priorities and maintaining strong organisation skills
• Experienced in handling challenging situations calmly and professionally
• Returning to work with enthusiasm, a positive attitude, and transferable skills suited to customer service roles

Sales Assistant - Yankee Candle

(2017-11 - 2022-01)

• Delivered high-quality customer service in a busy retail setting
• Handled cash transactions and daily administrative duties
• Assisted with stock control, replenishment, and stock adjustments
• Maintained store presentation and cleanliness standards
• Resolved customer queries and concerns professionally

Sales Assistant - Hotter Shoes, Cornmarket - Cornmarket

(2014-02 - 2017-11)

• Provided customer service and assisted with footwear sales
• Operated tills and handled cash accurately
• Supported merchandising and stock rotation
• Helped maintain a tidy and welcoming store environment

Childcare Level 1 - Childcare - Aston Centre (2016-11 - 2016-12)

Retail Course Level 1 & 2 - Retail - Bryson House

OCN NI Level 1 Vocational Skills (QCF) - Vocational Skills - Bryson House

Essential Skills - Literacy, Numeracy, ICT - Bryson House

Essential Skills - Maths & English - Newtownabbey High School (2007 - 2012)