Bar Staff/Barista at The Blackbird/Marmalade (2022-10 – 2024-02)
- Prepared and served drinks promptly to meet customer demand.
- Optimised time management while preparing coffee and food orders.
- Taking orders and handling money.
- Collaborated effectively within a small team to ensure smooth operations.
- Learning to use a professional coffee machine.
- Food preparation and cooking.
- Keeping the work area clear and clean for the customers and staff.
- Opening shifts which entailed setup for the day.
- Closing shift which entailed cleaning and locking up for the night.
Cocktail Bartender at Turtle Bay (2018-08 – 2018-11)
- Memorised drinks, measurements, and garnishes to ensure prompt and accurate service.
- Thrived in high-stress, busy environment, maintaining composure and efficiency.
- Managed cash transactions accurately at the register.
- Prepared work area for daily operations, ensuring cleanliness and readiness for service.
Arts Ambassador at University of Southampton (2018-05 – 2018-06)
- Promoted arts and culture at University of Southampton and within the city during summer internship.
- Represented the university through public interactions and community outreach.
- Engaged with community by attending various events and shows.
- Attending city meetings as a creative representative.
- Documenting on social media and writing blog posts.
Sales Associate at Tesco (2017-06 – 2017-08)
- Assisted customers with inquiries and provided tailored product recommendations.
- Restocked shelves promptly to improve customer shopping experience.
- Managed time effectively to prioritise tasks and ensure smooth operations.
Sales Assistant at Debenhams (2016-11 – 2017-01)
- Assisted customers in locating items and provided advice on gifts and sizing.
- Mastered till procedures for accurate transactions and enhanced customer service.
- Having a vast knowledge and selling the different brands of the store.
- Collaborated within Men's Department and supported Women's Wear during peak times.
- Ensuring the displays were kept up to par with the shop's standard.
- Quickly and efficiently getting new stock out onto the shop floor.
- Ensuring the fitting rooms were well manned.
Team Leader at National Citizen Service (2016-07 – 2016-08)
- Conducted comprehensive risk assessments to ensure participant safety during events.
- Implemented health and safety protocols, ensuring a secure environment for all activities.
- Planning the activities for the young people.
- Managing the time with the young people for the pre-planned events.
- Encouraged young people to explore new activities and build confidence.
- Undertaking the tasks along with the young people e.g. Coasteering (jumping off cliff).
- Being able to work past the stress and create a welcoming environment.
- Adapting to an unknown environment whilst carrying out the tasks expected.
- Implemented health and safety protocols, ensuring a safe environment for all activities.
- Undertaking additional training for the job.
Car Boot Cafe Volunteer at Marchwood Youth Club (2012 – 2015)
- Facilitated customer service by promptly collecting and processing orders, enhancing customer satisfaction.
- Developed relationships with regular customers through personal interaction and attentive service.
- Handled food and beverages in compliance with food and hygiene standards, ensuring safety and quality.
- Managed multiple responsibilities effectively while maintaining composure under stress and in a small and cramped work environment.
- Managing finances.
Youth Worker at Marchwood Youth Club (2012 – 2015)
- Engaged with children to provide care and support, fostering a positive environment.
- Creating activities based on the children's interests.
- Implemented rules to maintain respect and safety, contributing to a secure atmosphere for children.
- Ensuring Health and Safety is being addressed.
- Collaborated with staff members to enhance communication and teamwork.
- Oversaw tuck shop operations, managing finances and ensuring accessibility for children.
