Receptionist - Maypole Health Centre
- Answered and managed incoming telephone calls, directing queries appropriately.
- Triaged patient appointment requests, ensuring urgent cases were prioritised.
- Welcomed and assisted patients professionally at the reception desk.
- Booked and managed patient appointments using EMIS practice systems.
- Maintained accurate patient records and filing systems.
- Scheduled childhood immunisation appointments in line with healthcare guidelines.
- Coordinated minor surgery appointments and managed waiting lists.
- Arranged contraception appointments and maintained associated waiting lists.
- Used reporting systems to identify patients eligible for flu vaccinations and childhood immunisations.
- Created and managed GP and locum clinic slots within EMIS.
- Covered the Medical Secretary position for one year during maternity leave.
Patient Transporter - West Midlands Ambulance Service, Birmingham - Birmingham
- Cleaned and sanitised equipment after each patient transport to maintain infection control standards.
- Assisted patients safely to and from procedure rooms.
- Maintained accurate records of patient journeys and equipment deliveries.
- Provided reassurance and support to patients and families.
- Assisted patients transferring between beds, wheelchairs, stretchers and transport vehicles.
- Conducted vehicle inspections and ensured cleanliness and maintenance standards were met.
Care Assistant - Carewatch, Birmingham - Birmingham
- Supported clients with daily living activities while promoting independence.
- Delivered person-centred care in accordance with individual care plans.
- Maintained safe, hygienic, and comfortable home environments.
- Prepared meals and provided feeding assistance where required.
- Assisted with household tasks, laundry, shopping, and errands.
- Cleaned and organised clients' living areas.
- Safely used hoists and wheelchairs for moving and handling service users.
- Administered medication in line with care plans and schedules.
- Maintained high levels of client satisfaction through personalised support.
Lunchtime Supervisor (Dinner Lady) - St Paul's Primary School, Birmingham - Birmingham
- Supervised children during lunch breaks.
- Maintained a safe and positive dining environment.
- Followed health, safety, and fire regulations.
- Built positive relationships with pupils and staff.
General Catering Assistant - Hawksley Primary School, Birmingham - Birmingham
- Prepared and served food in accordance with food hygiene regulations.
- Supported dietary and allergy requirements.
- Maintained dining areas and completed cleaning duties.
- Assisted with food preparation, stock control, and kitchen operations.
- Replenished food counters and ensured presentation standards were maintained.
Shop Assistant - Savers, Birmingham - Birmingham
- Delivered excellent customer service and built customer loyalty.
- Assisted customers with product selection and recommendations.
- Replenished stock and processed deliveries efficiently.
- Operated cash registers accurately and processed card and cash transactions.
- Completed opening and closing store procedures.
- Communicated customer feedback to management.
- Maintained flexibility to cover additional shifts when required.
