Luanne Armstrong

As a seasoned professional with excellent work ethics, I excel both independently and within team environments, demonstrating respect and adaptability towards authority. With a proven ability to handle financial roles, I am well-spoken, presentable, and capable of maintaining focus and productivity, especially in remote settings. My assertiveness and progressive approach drive tasks to completion effectively.

My extensive computer literacy ensures quick adaptation to any in-house programs, complemented by my exceptional interpersonal skills. I have confidently managed most challenging customer interactions with grace and etiquette. My commitment to understanding company dynamics and cross-functional roles enhances my ability to identify and rectify issues efficiently.

I thrive on the challenge of exploring new business areas and I work well under pressure

FINANCE MANAGER at EAT PLAY HAPPY INC (2025-12 – 2026-06)

• QuickBooks Bank Transactions
• SOPs
• Scintilla reports
• Cash forecasts
• Amazon reports
• Shopify
• Faire
• Mable reports
• Stock on hand
• Walmart vs Dot Foods
• Bank reconciliations
• Meetings with CEOs
• Profit & Loss
• Billing
• Purchase orders
• Estimates
• Invoicing
• Manager finance reports
• Splitting Ecommerce deposits to effect Stock (Sales receipts) and Costs (Expense)
• Annual plans for the year with targets, based on seasonality of previous year sales
• Accounts receivable
• Accounts payable
• Google sheets
• Financial statements
• QuickBooks accounts and chart of accounts management
• Research on CEO requests
• Disputing on Ecommerce platforms where necessary
• Handling general queries and resolving tasks on Asana

FINANCIAL ADMINISTRATOR at BBH AGENCIES (PTY) LTD | LIGHT HOUSE BRANDS (PTY) LTD (2019-01 – 2026-02)

1st Year: Operations, Daily Sales, Monthly summary reports, Brand share reports, One Pagers, Promotional evaluations, Orders, interbranch orders, Distribution gap reports, Orders with suppliers, Export Management. 2nd Year to Feb 2026: Invoicing, Raising Purchase Order numbers, Banking, VAT submissions (E-filing), Cashbook, Statements, Income Statement, Balance Sheet, Creditors, List & Cost Price Management, PAYE Submissions (EMP201 E-filing), Trading Terms off invoice, Payment Registers, Journals, Accruals, Agent Commissions; Pivot Tables, VLOOKUP, Claims (Pricing, Adhoc, New Store, Markdown, Damages), Recons, Credit Card recon, Forecasting, Billing customers, Teams meetings with Suppliers, Account Set up for new customers, Aging, 3 Monthly conference arrangements (Flights, accommodation, meals etc) Cost reports.

Portal Epos Data

Management. Cost Margin reports, Annual plans, Stock on Hand reports, Hub site clear out, Distribution reports, Free stock reports, AR Meetings, Cloud updates with reports.

Support

Spend, Budgets. Operations support. System work and problem solving with agents and orders. Working cross entities as BBH Agencies and Light House Brands had entirely different stock, customers and chart of accounts.

TRANSPORT ADMINISTRATOR | ADMINISTRATOR MANAGERESS at VITAL DISTRIBUTION SOLUTIONS (2015-04 – 2018-12)

• Routing Trucks
• Ensuring the cold chain is not broken delivering Yoghurts
• KPI Reports
• Primary and Secondary Truck reports
• Staff hours
• Staff timetables
• Shortages and damages
• Customer service Queries number control
• Combining spreadsheets
• Reporting and control of vehicles being used of a fleet of 12 trucks
• Delivery planning
• Diesel and Kilometres readings
• Control of the payment of Diesel
• PODs Status control and reporting uplifts and the cost thereof
• Report expired stock
• Control of good stock sent back on the primary tuck and the disposal of the bad stock
• Sorting out daily problems with truck breakdowns, theft on trucks, etc.
• Reporting every 2 hours to primary customers and daily scanning documents of PODS and claims
• Balancing recons to balance with other reports
• Wages recon vs General ledger
• Chairman of disciplinary hearings
• Staff times and wages
• Sleep out voucher control
• Petty cash

DEPOT ADMINISTRATOR at EASIGAS (2012-11 – 2015-02)

In my present employment, we do stock take twice a day and stock control is of high importance. I balance my stock twice a day and have a system in place to ensure all orders are supplied, with leeway time provided to allow for shortages, etc. I have physically filled the cylinders, decanted, and repaired the valves on cylinders to know how to train the staff and help when short-staffed.

All parts are accounted for and recorded; expenses are justified and approved before orders on parts. Every single asset in this depot is accounted for, checked, and repaired, if necessary, on a monthly, if not weekly basis. Any missing stock is investigated and must be explained, or an employer held responsible is charged for the stock.

Paperwork is checked to ensure no mistakes were made before charging an employer.

• Balancing bulk gas and cylinders
• Delivery notes
• Ordering bulk gas/cylinders
• Credits and debits
• Truck delivery planning daily and weekly
• Petty cash
• Customer queries on accounts
• Reconciliation on customer accounts/Bulk stock and sales
• Stock adjustments on accounts and our own database (stock control)
• Month-end reports on Bulk gas/cylinder gas sales/defective Cylinders/Production/Driver statics
• Updating the J-drive daily and monthly
• Held meetings and took minutes for general meetings and safety meetings
• Weekly and monthly safety inspections on all safety equipment and ensuring protocols and all company policies were applied to

WAITRESS at CARNIVAL CRUISE UK QUEEN VICTORIA (2012-06 – 2012-08)

1st YR OFFICE ADMINISTRATOR | 7 YR DEPOT CONTROLLER at AIR PRODUCTS SA (2004-06 – 2012-03)

• Managed Depot with a staff of two
• Delivery notes
• Daily Stat figures on cylinders
• Ordering of general office equipment/equipment/stationery/general services required
• Stock ordering
• Credits and debits
• Truck delivery planning
• Petty cash
• Customer queries
• Cylinder adjustments on account holdings
• Month-end reports on sales/stock ordered/faulty cylinders/customer complaints/Statistics on incoming business for the next month
• Held general and safety meetings and took minutes
• Weekly and monthly safety inspections
• Control of Cylinder holdings on each gas type
• Control and generating of order numbers, GRN
• Recruiting and training of temp staff
• Held disciplinary hearings
• Ensuring all safety equipment and protocols were applied to (NOSA standards)
• Banking
• Reconciliations on customer accounts

PHARMACY CLERK at EAST LONDON PRIVATE PHARMACY (2000-02 – 2003-06)

PHARMACY CLERK at ST DOMINICS HOSPITAL (2003-07 – 2003-11)

DATA CAPTURER at ESKOM (1999-03 – 1999-09)

MEMBERSHIP MANAGERS ASSISTANT at HEALTH & RACQUET GROUP (1996-02 – 1997-06)

BUSINESS STUDIES N1, N2, N3 – EAST LONDON BORDER TECHNICAL COLLEGE