Lubna Hamza

A bilingual graphic design graduate with a deep understanding of multicultural dynamics and a passion for fostering growth and building strong social and digital brand identities. My proficiency lies in clear and impactful communication, be it with wider audiences or immediate internal stakeholders. My academic experience has allowed me to complete Marketing research and analysis for both established corporations and non-profit organizations.

I'm dedicated to solution-oriented strategies and excel in collaborative environments; aiming to help organizations thrive by optimizing their resources, efficiency, collaboration, and project outcomes.

Barista and Bartender

• Guaranteed a smooth service in a high intake venue; we were at full capacity most days of the week ( 500+ guests), and I ensured all customers were satisfied and received a great quality of service.
• Led a small team to maximise sales and revenue by monitoring seasonal trends and implementing relevant menu items.
• Became very skilled at conflict resolution and de-escalation, allowing customers to express their concerns to be validated and resolved as well as making judgement calls to keep staff safe.

During my studies at University of Greenwich, I gained valuable knowledge in sales principles, consumer behavior, and market research methodologies. My coursework provided a strong foundation in analyzing data trends, creating compelling and easily comprehensible marketing campaigns, and effectively utilizing digital and physical tools to boost exposure and revenue. Additionally, my involvement in the Greenwich MENA society allowed me to develop my sales strategies in real life situations and think on the spot to resolve any problems that may have occurred during the sales campaign, further honing my skills in strategic planning, content creation, and data analysis.