Luciano Pinto

Sales and business development professional with more than 10 years of experience across cold calling, outbound prospecting, lead generation, account growth and partnerships. Strong on the phone and comfortable opening conversations with senior decision-makers, qualifying opportunities, handling objections and following through until there is a clear outcome.

Experience spans technology, SaaS, professional services, travel and music, from high-volume prospecting through to enterprise business development and major commercial partnerships. Used to working independently, managing a pipeline and being measured against activity, opportunities and revenue.

Customer Success Manager, UK at CompanyCam (2026-02 – Present)

• Manage a portfolio of UK customers from onboarding through adoption, retention and account growth, with regular contact by phone, video and email.
• Run discovery and training calls, understand how customers work and help them get more value from the platform.
• Identify expansion opportunities within existing accounts and work closely with Sales, Support and Product to keep customers moving forward.

Lead Business Development at EG Chauffeurs (2025-04 – 2026-02)

• Led new business development across corporate travel, private aviation, concierge, hospitality and events.
• Built a structured outbound approach alongside the company's existing inbound and referral business, opening new conversations and re-engaging dormant corporate accounts.
• Managed senior commercial relationships and developed partnership opportunities across the travel and hospitality sectors.
• Improved HubSpot processes around prospecting, follow-up, pipeline management and account visibility.

Co-Founder & Commercial Partnerships at Candela Records UK (2021-02 – 2024-12)

Strategic partnership with Warner Music Group / Atlantic Records UK / ADA

• Co-founded Candela Records UK and helped build the commercial partnerships that led to a major-label relationship with Atlantic Records UK and ADA, part of the Warner Music Group ecosystem.
• Built and managed relationships with label executives, artists, management teams, distributors, brands and commercial partners.
• Developed opportunities across music, distribution and commercial partnerships, contributing to multiple six-figure commercial opportunities.
• The Candela partnership received international industry coverage from Billboard.

Business Development Manager at Propeller Group (2022-08 – 2023-08)

• Generated new business opportunities through structured outbound prospecting across B2B technology and professional services.
• Cold-called and contacted senior decision-makers, ran early discovery conversations and booked qualified meetings for commercial teams.
• Managed account research, outreach, follow-up and opportunity development in a target-driven new-business environment.

Business Development Executive at Inside Global (2017-10 – 2020-02)

• Worked in a high-volume outbound environment, cold-calling senior decision-makers across technology markets and generating qualified sales meetings.
• Managed prospect research, outreach, qualification and follow-up while working to daily activity and opportunity targets.
• Built strong experience getting through to the right people, handling objections and turning cold conversations into genuine sales opportunities.

Travel Manager at DialAFlight (2015-02 – 2017-06)

• Sold leisure and corporate travel over the phone, managing customers from first enquiry through quotation, objection handling, booking and repeat business.
• Worked in a fast-moving sales environment where converting enquiries, following up opportunities and building repeat business directly affected revenue.
• Increased customer value through cross-selling, upselling and long-term relationship management.

Bachelor of Business Administration – University of East London