Lucie Hlisnikowska

Experienced and compassionate Health & Social Care professional with over 10 years of experience across Children's Residential Care, Supported Living, Mental Health, and Adult Care Services. Skilled in leadership, safeguarding, behaviour management, risk assessments, care planning, medication administration, and multi-agency collaboration. Proven ability to lead shifts, support staff teams, maintain Ofsted and CQC compliance, and promote positive outcomes for vulnerable children and adults.

Qualified in Level 5 Diploma in Health & Social Care Management with a strong trauma-informed and person-centred approach to care delivery.

Team Leader – Children & Young People - Care2Care

(2023-12)

• Lead daily operations and shifts within children's residential services ensuring safeguarding compliance and high-quality care delivery.
• Support children with emotional and behavioural needs using trauma-informed and PACE approaches.
• Complete risk assessments, incident reports, care plans, and Ofsted-compliant documentation.
• Support staff team coordination, medication administration, and positive behaviour management.
• Work collaboratively with social workers, schools, CAMHS, families, and external professionals.

Team Leader – Childcare - Empire Coaching

(2022-03 - 2024-10)

• Supported daily management of childcare services and supervised staff practice.
• Maintained safeguarding standards and ensured accurate documentation.
• Promoted emotional wellbeing, structure, and positive behaviour strategies for young people.
• Supported activity planning and individual development goals.

Senior Support Worker – Adults - Impacting Lives Limited

(2019-10 - 2022-03)

• Provided 24-hour support for adults with complex physical and mental health needs.
• Administered medication and maintained accurate MAR documentation.
• Supported personal care, emotional wellbeing, nutrition, and independence.
• Reviewed and updated person-centred care plans and risk assessments.

Level 5 Diploma in Health & Social Care Management - Health & Social Care Management (2024)

Level 4 Diploma in Child Psychology - Child Psychology

Certificate of Higher Education - Phlebotomy

Nursing Qualification - Nursing - SZS College, Czech Republic