Lucille Collison
Freelancer
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About
I am an ambitious and determined individual who endeavours to meet the highest standards in everything I do. I am reliable, punctual and hardworking whilst also being very friendly and amicable. My previous roles have allowed me to develop my interpersonal skills and learn how to communicate effectively with different groups of people.
Through this I have always been able to deliver a quality service and maintain good relationships with customers. I am currently looking for a role to utilise my previously gained skills and develop them further.
Experience
Assistant Nursery Practitioner at Old MacDonalds Day Nursery Ltd (2026-01 – 2026-04)
- Support the care, supervision, and safety of children in line with EYFS.
- Assist with age-appropriate learning and play activities.
- Support children during play, meals, and personal care routines.
- Promote positive behaviour and children's social and emotional development.
- Maintain a clean, safe, and stimulating nursery environment.
- Observe children's progress and support record keeping.
Full-Time Parent (2023-06 – Present)
Customer Service Advisor at Rico Logistics Ltd (2021-12 – 2023-06)
- Provide customer service support regarding deliveries, collections, and logistics services.
- Handle customer enquiries via phone, email, and internal systems.
- Track shipments and update customers on delivery status.
- Liaise with drivers, warehouse, and operations teams to resolve issues.
- Log enquiries, complaints, and resolutions accurately on company systems.
- Process proof of delivery (POD) requests and investigate delays or missing shipments.
Various Roles (2017-09 – 2021-12)
- During This Time, I Did A Range Of Roles Including; Hairdressing Assistant, Operations & Marketing Assistant, Domestic Assistant, Administrator, Sales Representative As Well As Studying For A Year.
Education
GCSE in English Language
GCSE in Music Performance Production
