Lucy Adie

Friendly, reliable individual with hands-on experience in fast-paced, customer-facing environments. Confident communicating with customers of all ages, handling busy situations, and working as part of a team to deliver excellent service. Calm under pressure, quick to learn, and always focused on creating a positive customer experience. Seeking a part-time role in hospitality or retail where I can continue to develop my customer service and teamwork skills.

Marshall at Area 51 Trampoline Park

• Delivered high-quality customer service in a busy, fast-paced environment.
• Communicated clearly with customers to ensure safety while maintaining a friendly atmosphere.
• Managed large groups and resolved customer queries confidently and professionally.
• Remained calm under pressure during peak times, ensuring smooth operations.
• Provided first aid assistance when required.
• Carried out cleaning duties including hoovering, wiping down surfaces, and maintaining high cleanliness standards throughout the park.
• Prepared and set up party rooms for bookings and events.
• Used the booking system to check customers in and book them onto trampoline sessions.
• Trusted by management to cover shifts and support team members when needed.

Work Experience at Wellington Haygate Vets

• Worked in a fast-paced environment supporting staff and maintaining high standards.
• Communicated professionally with staff and visitors.
• Demonstrated reliability, strong work ethic, and willingness to learn.

A-Levels in Biology, Chemistry, History

GCSEs in English Language, English Literature, Mathematics, Combined Science, History, Art, French, Sport Level 2