Lucy Cook

Age 17

Talent

Pocklington, East YorkshireMember since September 25, 2026

Friendly and confident customer serviceExcellent communication skillsTeamwork and reliabilityUnderstanding of skincare, beauty and self-careAttention to detailEnthusiastic and positive attitudeAble to work in a busy environmentCreative and passionate about beauty and makeup

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Friendly and confident customer serviceExcellent communication skillsTeamwork and reliabilityUnderstanding of skincare, beauty and self-careAttention to detail

About

I am a friendly, enthusiastic and hardworking student with a strong passion for beauty, skincare and self-care. I am currently studying Level 3 Hair & Media Makeup at York College and have 1.5 years of customer service experience working as Front of House & Bar Staff. I have developed excellent communication, teamwork and people skills, and enjoy creating a welcoming and positive experience for customers.

I am confident, reliable and always give my best effort, even in busy environments. I would love the opportunity to bring my enthusiasm, creativity and passion for skincare and beauty to Rituals and be part of a team that inspires people to feel their best.

Experience

Front of House & Bar Staff - Family-run business

Welcomed and assisted customers with a friendly, professional service.
Communicated confidently with a wide range of customers.
Worked as part of a team to keep the business running smoothly.
Maintained a positive and welcoming environment, even during busy periods.
Developed strong customer service and people skills through regular customer interaction.