Lucy Cook

I am a friendly, enthusiastic and hardworking student with a strong passion for beauty, skincare and self-care. I am currently studying Level 3 Hair & Media Makeup at York College and have 1.5 years of customer service experience working as Front of House & Bar Staff. I have developed excellent communication, teamwork and people skills, and enjoy creating a welcoming and positive experience for customers.

I am confident, reliable and always give my best effort, even in busy environments. I would love the opportunity to bring my enthusiasm, creativity and passion for skincare and beauty to Rituals and be part of a team that inspires people to feel their best.

Front of House & Bar Staff - Family-run business

• Welcomed and assisted customers with a friendly, professional service.
• Communicated confidently with a wide range of customers.
• Worked as part of a team to keep the business running smoothly.
• Maintained a positive and welcoming environment, even during busy periods.
• Developed strong customer service and people skills through regular customer interaction.

Level 3 - Hair & Media Makeup - York College

VTCT Level 2 - Hair & Media Makeup

GCSEs - English, English Literature, Drama, Science