Lucy Coulthard

Friendly and approachable individual with strong communication skills and a positive attitude. Experienced in working in busy, customer-focused environments, where I've built confidence in speaking with a wide range of people and creating a welcoming atmosphere. I take pride in being reliable, hardworking, and easy to get along with, and I enjoy helping customers have a great experience.

Bartender at Morpeth Rugby Club (2022-10 – 2025-09)

• Delivered friendly and efficient customer service in a dynamic, fast-paced environment
• Cultivated strong relationships with regular customers and club members
• Processed cash and card payments accurately
• Resolved customer queries and maintained a welcoming atmosphere
• Collaborated with team members during busy periods
• Maintained cleanliness and organisation

Bartender at NX (2025-09 – 2026-04)

• Provided high-quality customer service in fast-paced, high-volume environments
• Communicated clearly in busy settings
• Handled large volumes of transactions accurately
• Maintained professionalism under pressure
• Worked efficiently with team members
• Followed safety procedures at all times

Diploma in Graphic Communication – Newcastle College (2023-09 – 2024-06)